Overview Join to apply for the Managing Director, Legal Services role at Goodwin .
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We are seeking a leader to oversee and unify all non-attorney timekeeper functions including paralegals, pro bono professionals, financial analysts, IP operations, and other emerging roles/teams. This leader will ensure these functions work together to deliver client value, drive firm profitability, and free up attorneys to focus on high-value work.
What You Will Do Lead & Inspire : Provide strategic leadership across all non-attorney professional teams, ensuring they are high-performing, cohesive, and aligned with firm priorities.
Rethink & Redesign Service Delivery : Challenge traditional staffing models and workflows and reimagine how legal services are delivered to clients.
Maximize Client Value & Firm Profitability : Align all initiatives with client priorities, identify opportunities to improve efficiency and scale, and increase profitability. In collaboration with the Business Intelligence & Analytics function, develop metrics and dashboards that provide visibility into value creation, cost management, and team performance.
Champion Innovation & Technology : Drive adoption of advanced technology, automation, and AI to transform how we deliver legal and business advisory services; design new models of legal service delivery and evolve with client expectations and market changes.
Cross-Functional Collaboration : Partner with attorneys, attorney development managers, and practice managers to ensure work is done by the right people, in the right way, at the right cost.
Who You Are Bachelor’s degree required; advanced degree (JD, MBA, or related field) strongly preferred.
12+ years of progressive leadership experience in legal operations, professional services management, or related fields.
Proven success leading multi-disciplinary teams within a law firm, corporate legal department, or professional services organization.
Deep knowledge of legal operations, right-sourcing, and modern service delivery models.
Strong business and financial acumen; demonstrated ability to balance client value with firm profitability.
Demonstrated ability to drive and deliver large-scale transformation and innovation.
Exceptional communication, influence, and leadership skills, with a track record of inspiring diverse teams.
Energized by the opportunity to redefine what legal services delivery looks like in a rapidly changing industry.
Benefits and More Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with various fair hiring ordinances, Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request disability or neurodivergence related accommodations in the UK or Germany, please email the Recruiting Department. Any information you provide will be kept confidential and used only to provide the necessary accommodations. This position is eligible for overtime: No. The target salary range for this position varies by location and is commensurate with relevant experience: $285,000.00 - $375,000.00.
Additional Information Seniority level: Executive
Employment type: Full-time
Job function: Business Development and Sales
Industries: Law Practice and Legal Services
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