Managing Director, Head of Technology Operations & Resilience

About the Company

Expanding provider of investment management, research & trading services

Industry Financial Services

Type Public Company

Founded 1792

Employees 10,001+

Categories

Financial Services Investment Management Consulting & Professional Services B2B Asset Management Boston Finance Insurance Publicly Traded Angel Investment Banking

Specialties

investment management custodian etf financial products fund accounting relationship management research trading and investment servicing

Business Classifications

B2B

About the Role

The Company is in search of a Head of Technology Operations and Resilience to take on a strategic leadership role within its COO organization. The successful candidate will be tasked with ensuring the operational excellence, scalability, and resilience of a large number of critical applications. This pivotal position involves driving transformation in line with the operating model, particularly in the areas of production management, platform and operations resiliency, and meeting regulatory and compliance expectations. The role requires a leader who can oversee a global team and is central to delivering robust service, driving strategic transformation, and fostering a culture of continuous improvement.

Applicants for the Head of Technology Operations and Resilience role at the company should have a minimum of 15 years' experience in technology operations, engineering, or production management within the financial services sector. The role demands a proven leader with a strong understanding of service continuity, operational governance, and experience in modern technologies such as cloud-native architectures. A Bachelor's or Master's degree in a related field is required, and the candidate should possess exceptional communication, strategic thinking, and the ability to influence and engage senior stakeholders. The Head will be responsible for defining and leading the global strategy for production management and operations resiliency, championing modernization initiatives, and ensuring the development of a resilient infrastructure.

Hiring Manager Title Global Head of Technology and Business Architecture Service

Travel Percent Less than 10%

Functions

General Management Business Development Strategy