Managing Director, Campus Dining and Event Services Under the direction of the Associate Vice Chancellor for Administration & Finance, the incumbent will serve to manage operations in the following units: Events, Dining, and Bookstore. Working directly and indirectly with the managers and staff of those areas, the incumbent will manage contracts, develop staff, and implement policies and procedures, to be used to manage the business of each area to goals established by the University and VCAF leadership.
General Summary:
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The incumbent will manage vendor contract for residential and retail dining, Events Services department, and bookstore.
Manage vendor contract for residential and retail dining
Manage Event Services department
Manage vendor contract for bookstore
Examples of Duties:
Ensure vendor compliance with contracted terms and conditions
In collaboration with vendor staff, maintain residential, retail, event and catering dining programs at high standards of quality, efficiency and affordability
Review and approve data and reports with vendor that support management fee to paid
Evaluate proposed vendor contract extension or lead a competitive bid process for 2027 contract end
Oversee management of residential meal plan billing and vendor catering accounts receivable
Plan and oversee any refresh to concepts and space of retail, residential, event and catered dining operations with the vendor and VCAF leadership
Expand dining business for the campus and the vendor through additional offerings, venues, events, and partnerships with outside entities
Collaborate and coordinate with vendor, residence hall third-party operator and internal departments on all related dining issues
Qualifications:
Bachelor's degree in Accounting, Business, Management, Economics, or a related field, required
Minimum of seven (7) years of professional management experience in a large business environment, and business functions of an operational and fiscal nature
Experience working and presenting to executive-level managers and staff
High level of proficiency in use of Microsoft Office products
Preferred Qualifications:
Experience in higher education, government and/or other highly regulated/unionized business environment
Master's degree in a related field with greater than 10 years of similar work experience
Other Knowledge, Skills and Abilities: Ability to work successfully in a diverse environment and complex organizational structure
Ability to effectively manage multiple and complex projects while adhering to set deadlines
Ability to maintain strict confidentiality around analysis and decision-making
Ability to gather and incorporate data and information from different sources into one analysis
Strong ability to develop regular and provide ad hoc report of business and financial information on actual activities, market trends and other business opportunities and risks
Mastery of charting, graphing and other visual methods to show the impact of analysis
Strong organizational and problem-solving skills
Proficiency in use of various large administrative database software systems
Strong statistical and analytical skills
Strong oral, written, and visual communication skills
Application Instructions:
Please apply online with your resume, cover letter and list of three references.
UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HR@umb.edu or 617-287-5150.
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