Description: Hearts With A Mission has a great opportunity for a Life Coach in our Medford Youth Shelter.

Hearts With A Mission serves homeless and at-risk youth, ages 10-17, by providing shelter, educational support, mentoring, and transition planning with a faith-based approach.

Join our team and make a difference in our community!

POSITION SCHEDULE: Thursday - Monday (Off Tuesday and Wednesday) 12:00AM (midnight) - 8:00AM Schedule subject to change based on agency needs

POSITION SUMMARY The Life Coach provides direct supervision of youth, ages 10-17 years old, living in a temporary emergency youth shelter. This position provides mentoring, life skills training, coaching, peer support, and applies positive behavior management techniques in a loving, yet structured setting. The Life Coach participates in meal preparation, cleaning, record keeping, medication administration, transportation, written reports, and engaging with youth. Responsible for continually monitoring safety and security. Performs assignments with supervision or independently, requiring initiative and judgment in conduct of work. All work is performed in compliance with organizational guidelines and policies, as well as all applicable laws.

SUPERVISION RECEIVED AND EXERCISED The Life Coach reports directly to the Lead Life Coach and Shelter Manager. This is not a supervisory position. The Life Coach may be assigned to coordinate activities with others on specific projects. This position has an introductory period of three (3) months.

Primary Duties: Provide shelter coverage between the hours of Midnight and 8 a.m. Provide direct service to clients over the phone and face to face including support and advocacy. Provides Crisis Intervention by phone. Maintain confidentiality in all client matters, direct interaction, written information, case discussion, etc. Coordinate and complete intake applications of shelter residents for emergency shelter. Provide intake paperwork to Case Manager in a timely manner. Work in conjunction with Shelter Manager to maintain a safe and supportive environment for youth. Direct Supervision and Behavior Management of youth. Share in the responsibility of meal preparation, shelter cleaning and maintenance. Contribute to the smooth management of the shelter, which may include assuming other duties as assigned. Use independent professional judgment to solve day-to-day problems within established guidelines, policies and procedures. Attend and participate in staff meetings and outside organizational meetings as directed. Interact and network in an appropriate manner with other agencies, institutions, law enforcement, and outside individuals to coordinate services for homeless, and at risk youth. Monitor cameras for youth shelter, Medford TLP and Grants Pass TLP Requirements: COMPENTENCIES & KNOWLEDGE Staff member will demonstrate good moral character, including honesty, fairness, respect for the rights of others, respect for local, state, and federal laws, and have no history of serious criminal activity which may have a detrimental effect on the ability to supervise care of youth. Staff Member will demonstrate qualities which enable them to work well with children and adolescents in group care, such as: the capacity to give and receive affection, sensitivity, flexibility, emotional maturity, the ability to deal with frustration and conflict, a sense of humor, and a capacity to respect persons with differing lifestyles and philosophies. Staff member will have general flexibility with willingness to grow and develop as one engages in a conducive non-profit environment. Staff member will demonstrate a sound knowledge of the growth and development of youth. Staff Member must demonstrate good organizational and crisis intervention skills, with the ability to relate to a wide variety of people in a non-judgmental, positive, and competent manner. Staff member will demonstrate the ability to work as part of a strong, supportive team providing services and links to service agencies for homeless, and at risk youth. Knowledge of general record keeping practices and procedures. Knowledge of Oregon DHS Mandatory Reporting program. Knowledge of behavioral program models (CPS, CPI, Prudent Parenting, ACES, and Positive Youth Development) Knowledge of basic human development and impacts of trauma. Knowledge of the organization’s rules, regulations, procedures, Mission, Vision, and Values.

WORK ENVIRONMENT Work is performed indoors, in a shelter for at-risk, homeless, and runaway youth. This position is not normally exposed to hazardous materials, loud noises, or extreme heat or cold, however, noise levels are consistent with a youth shelter housing up to 16 youths and numerous staff consecutively. Occasional exposure to chemical solutions, Airborne Pathogens, and Bloodborne Pathogens (body fluids) may occur. This position requires evening, weekend, and/or holiday work. Work activities vary widely including attendance at meetings, trainings, and conferences; some overnight travel may be required. If local travel occurs and requires use of a personally owned vehicle, mileage reimbursement is available. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL AND MENTAL JOB REQUIREMENTS To perform the job successfully, an individual must be able to perform each of the essential job functions satisfactorily. This position involves periods of prolonged sitting and standing and use of computer equipment. This position requires the physical and mental capabilities to read information printed on paper and displayed on computer monitors; hear, speak, and communicate verbally using the English language; cognitive thinking and mathematical calculation capabilities; manual dexterity to manipulate papers, files, financial records, keyboard, 10-key, mouse, and telephone. This position requires walking, crouching, bending, stooping, twisting, turning, balancing, climbing steps/stairs, regular limb extension, pinching, grasping, moving, lifting, and carrying objects of 10 or more pounds frequently. Occasional driving required locally and long distance. Reasonable accommodations will be made to otherwise qualify individuals with disabilities and known limitations. This position must promote safe working practices; supports an environment of mental and physical well-being.

ADDITIONAL NOTES This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

MINIMUM EXPERIENCE AND QUALIFICATIONS 1. High school diploma or equivalent. 2. Minimum of one (1) year experience working with at-risk youth ages 10-17 years old. 3. Experience in the use of computers, word processing, data base, and spreadsheet software applications. 4. First Aid/CPR certification AND Food Handler’s certification within 20 days of hire. 5. Valid Oregon driver’s license at time of hire.

DESIRABLE EXPERIENCE AND QUALIFICATIONS 1. Bachelor’s Degree in Psychology, Sociology, Human Services, or a related field. 2. Two (2) or more years’ experience working with at-risk youth. 3. Bilingual in English/Spanish 4. Experience with Collaborative Problem Solving, Non-Violent Crisis Intervention, ACES, Trauma-Informed Care, and/or Prudent Parenting.

ABOUT OUR BENEFITS: Generous Paid Time Off Medical Insurance Company paid Dental, & Vision Insurance for the employee (including affordable options for dependents & partners) Company paid Term Life and AD&D Insurance, plus Long-Term Disability 401k with Employer Match Chaplain Care Team - Confidential, no-cost support for employee and family FLSA STATUS: Hourly, Non-Exempt