NorthStar Memorial Group is seeking a Funeral Director to join our team at Chapel of the Chimes Hayward . United by a common desire to serve, Funeral Directors at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging meticulous planning, individual creativity, and collaboration, in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families. Responsibilities Client Support & Arrangements Meet with families to discuss funeral service options and gather necessary information. Guide families through the arrangement process with empathy and professionalism. Coordinate service details including location, time, clergy, music, custom options, etc. Documentation & Compliance Gather and prepare legal documents. Ensure compliance with state and federal regulations. Maintain accurate records of all arrangements and communications. Adhere to all professional, municipal, state, and federal licensing regulations and rules applicable to the funeral service profession Ensure that all federal, state, and local regulations related to the funeral industry are followed Scheduling & Coordination Liaise with cemeteries, crematories, florists, and other vendors. Schedule transportation for the deceased. Coordinate with all support staff including crematory operators, embalmers, and administrative staff to ensure timely preparation. Service Preparation Arrange for viewing, visitation, and funeral services. Ensure the venue is properly set up (seating, décor, AV equipment). Prepare printed materials such as programs, prayer cards, and guest books. Family Care & Follow-Up Follow up with families post-service to ensure satisfaction and offer continued support. Handle special requests with sensitivity (e.g., cultural or religious customs). Administrative Duties Answer phones, respond to emails, and manage appointment scheduling in a timely manner. Process payments and insurance claims. Effectively use Microsoft-based applications (e.g., Outlook, Word, Excel, Teams) for communication, documentation, and scheduling. Maintain accurate and organized digital and physical records of all arrangements. Team Collaboration Work closely with fellow funeral arrangers, directors, managers, and support staff. Participate in staff meetings and training sessions. Assist with community outreach or memorial events when needed. Qualifications A caring heart, and a passion for helping the community in need Licensed Funeral Director in California or possess the ability to reciprocate. Strong organizational skills Have excellent communication skills, integrity, and an innate passion for serving others. Compensation $32.00 / hour Opportunity for monthly bonuses Benefits Medical, Dental, and Vision Insurance Health Savings Account (HSA) Life Insurance 401(k) with Employer Matching We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.