Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. We are seeking a visionary and experienced Industry Advisor to Healthcare Provider accounts. This individual will have a beginner’s mindset to approach growth in Healthcare for Salesforce, deeply understand all areas of the Healthcare Provider industry. This person would be responsible for partnering with sales, product, professional services, partners, etc. to drive growth strategies around our key Healthcare Provider accounts in both the Enterprise and Commercial space. The primary responsibility of this individual is driving cross-functional growth strategies aligned with Sales leaders, deal acceleration with customer-facing engagements, and support thought leadership and industry events along with our global counterparts in the Healthcare COE. Key Responsibilities Customer & Event Engagements: Work directly with key clients across the HLS business, bringing strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written) and create pathways forward to deliver growth Represent Salesforce at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders Direction for Industry Solutions & Growth Strategy: Serve as a co-lead of our Industry Councils, executing towards key deliverables, such as our Operating Plan, Industry North Star, and Market Imperatives, designed to align our cross functional partners in the business to meet our business objectives. Develop competitive analyses designed to position Salesforce against strategic competitors in the healthcare industry. Influence industry solutions creation to help educate and enable sales, pre-sales, and customer success teams so they can speak the customer’s language. Credible, Inspiring, & Relevant Industry Thought Leadership: Analyze internal and external data, analysts’ reports and more to create points of view on market trends, performance, risks and opportunities. Key Activities Co-lead industry long-term strategy and drive cross-functional growth outcomes Prioritize key accounts and customer relationships to remove friction from deal cycles and drive trust, relevance, and credibility with customers at the VP+/C-Suite level Partner cross-functionally on relevant content for events, marketing materials, and partner GTM activities Support partner & sales enablement content creation & activities Support market-ready solution direction & growth strategy execution Represent Salesforce at industry events, building relationships and growing the brand Develop go-to-market strategies specifically designed to compete with dominant players in the healthcare provider market Experience/Skills Required Minimum 10 years combined experience at Dir+, VP, or C-Suite Level in Fortune 500 enterprise software vendor, credible professional services firm, or iconic and respected Healthcare Provider. MD Preferred, but unique combination of health system leadership in operations and IT would be considered. Deep Healthcare Provider/Health System expertise with a point of view of sub-verticals Extensive C-suite level connections within the healthcare industry (Provider/Health System preferred) Experience with deploying or using healthcare technology solutions with a hardworking vision for how we can change the industry in the age of AI Consistent record of building and running robust teams Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations Self-starter with ability to multitask in the fast-paced and high-pressure work environment of a start-up paced software company Strong customer orientation and results-driven leader Strong understanding of Salesforce products Outstanding problem solving and analytical skills; demonstrated ability to structure complex problems, develop hypotheses, and present well-supported solutions Experience/skills Desired 10+ years of Healthcare Provider industry specific experience 10 years of high tech company experience and/or large system integrators supporting the above industries Undergraduate degree, advanced degree preferred Hands-on leader, “get it done” operating style, and participant in industry associations Preferred Skills Validated ability in leading digital transformation and large-scale change management efforts Strong understanding of AI and the potential to transform the Healthcare industry Ability to influence across a broad spectrum of individuals and functions Demonstrated ability to analyze and interpret data for value based discussions Action-oriented, entrepreneurial, flexible and innovative approach to operational management Ability to engage and motivate teams Ability to lead through organizational change in a virtual environment Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

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