IHS PROGRAM DIRECTOR

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. SummitWest Care – Grand Junction, CO Full-Time | Hourly (Exempt) | Benefits-Eligible SummitWest Care is a mission-driven nonprofit home health agency that has served Western Colorado for over 20 years. We have consistently provided compassionate, high-quality care to our clients, empowering them to live independently and with dignity in their homes. Our work makes a direct and lasting impact on the lives of vulnerable individuals in our community, and we're proud of our team that makes that possible. We believe in people over profit , always, and strive to foster a supportive, inclusive, team-oriented culture. We are seeking a strategic and values-driven IHS Program Director to lead our In-Home Support Services (IHS) department. This is a high-impact leadership role responsible for overseeing program operations, ensuring regulatory compliance, and supporting both clients and staff with integrity and compassion. The IHS Program Director serves as a critical point of communication between the agency, caregivers, clients, case managers, and various regulatory officials. This individual must be composed, solution-oriented, and deeply knowledgeable about homecare operations and Medicaid requirements. We value management that can lead with empathy while maintaining accountability, enforcing standards, and responding decisively to urgent or escalated concerns. Key Responsibilities Lead daily operations of IHS department Supervise and support multidisciplinary team of administrative and field staff Develop, implement, and enforce policies and procedures in alignment with Medicaid and other regulations Department lead for audits, inspections, regulatory communication, and resolution of complex client or staff concerns Oversee staff performance management with HR support (including coaching, corrective action, and disciplinary process) Build and maintain relationships with clients, families, referral sources, case managers, and community partners Monitor program performance and lead continuous improvement initiatives Stay current on industry trends, regulatory updates, and best practices in long-term care Qualifications Master's or Bachelor's degree in Nursing, Healthcare Administration, Social Work, or related field Minimum 3-5 years leadership experience in homecare/health, healthcare, or related services In-depth knowledge of Medicaid and IHS regulations Proven experience in team leadership, program development, and operational management Strong communication , follow-through, and conflict resolution skills Ability to balance compassion with accountability in a leadership capacity Comfortable making high-stakes decisions and serving as point of escalation Why SummitWest? You Matter, We Care. At SummitWest, we believe that homecare is more than just a job. It's a calling from the heart, and this is evident at every level of our agency. Every employee's contributions are valued, and professional growth is encouraged. With opportunities for advancement and a supportive, team-oriented culture, a competitive wage, and comprehensive benefits package, we're proud to say we offer more than just a job. We offer a meaningful career in a workplace culture that values care, compassion, and continuous improvement. Application Process Applications will be reviewed on a rolling basis. Priority consideration will be given to those received by August 15, 2025 . SummitWest Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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