Salary: $71,400

The HCV Program Director is responsible for the strategic leadership, operational oversight, and regulatory compliance of WHAAs Housing Choice Voucher program. This role ensures effective administration of all HCV functions, including eligibility, leasing, inspections, reexaminations, rent reasonableness, and audit readiness, while fostering a culture of accountability, transparency, and customer service.

Essential Duties and Responsibilities

Oversee all aspects of HCV program delivery, ensuring compliance with HUD regulations and WHAA policies

Lead and manage staff across eligibility, inspections, reexaminations, and landlord/tenant engagement

Develop and implement Standard Operating Procedures (SOPs) for all program functions

Monitor SEMAP indicators and ensure timely corrective actions to maintain high-performance status

Supervise rent reasonableness assessments using HUDs nine-factor methodology

Coordinate with IT and HR to support caseload distribution, task tracking, and system integration (e.g., Yardi Voyager, Rent Caf', SharePoint)

Prepare and submit HUD Forms 50058, PIC/VMS reports, and other required documentation

Lead internal and external audits, ensuring timely resolution of flagged files and deficiencies

Analyze program utilization, HAP budgets, and voucher issuance to optimize funding and service delivery

Represent WHAA in public forums, stakeholder meetings, and HUD communications

Facilitate staff training, performance evaluations, and professional development plans

Serve as ADA/504 Coordinator, reviewing and responding to reasonable accommodation requests

Qualifications

Bachelors degree in Public Administration, Business, Urban Planning, or related field

Minimum 5 years of progressive experience in HCV program management, including 3 years in a supervisory role

HCV certifications in Rent Calculations, Occupancy, Program Management, and Executive Leadership

Strong knowledge of HUD regulations, SEMAP, HQS standards, and rent reasonableness protocols

Proficiency in Yardi Voyager, Rent Cafe', SharePoint, and Microsoft Office Suite

Exceptional leadership, communication, and strategic planning skills

Ability to manage multiple priorities and lead cross-functional teams

Benefits

Medical Insurance, including Telemedicine and Mental Health Services

Dental Insurance with Orthodontia Coverage

Vision Insurance with LASIK Discount Options

Flexible Spending Accounts (Medical & Dependent Care)

Company Paid Life Insurance & Optional Supplemental Coverage

Short-Term & Long-Term

Employee Assistance Program

Accident, Critical Illness, and Hospital Indemnity Plans

Pet Insurance

Paid Time Off (beginning after 90 days)

10 Company-Paid Holidays (after 90 days)

401K with 100% Vesting

Equal Employment Opportunity Statement

Equal Employment Opportunity Statement HireUp is an Equal Opportunity Employer who works directly with our clients to fill their open positions. There is no cost to job seekers to apply or be considered for a position.

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