Overview

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly-a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

Responsibilities

The purpose of the Home Equity Processor II is the process management and fulfillment of home equity loans which requires a variety of skills associated to the loan process. They must have a good knowledge of the features and benefits of home equity products which includes fixed term loans, home equity lines of credit and niche products such as swing loans, combo second loans and land loans. They must be current on local, state, and federal regulations and compliance as it pertains to home equity loans and lines of credit.

The Home Equity Processor II completes the following but is not limited to consultation and intake of applications, providing member service through inbound and outbound phone queues, chat, email and mail communication methods, branch support, pull through efforts, all loan processing tasks such as processing the applications, ensuring disclosures are sent timely and in accordance with regulatory guidelines, ordering and reviewing reports, interacting with vendors, and a liaison between the member, associates and the underwriter. The Home Equity Processor II finalizes the loan after approval by coordinating the loan closing/settlement with the member and the branch, ensuring all stipulations for the loan have been met, quality assurance of loan documents before and after loan consummation and disbursing the loan after the rescission period. This position has no budgetary responsibility, has supervision over daily work to ensure success, and requires analytical abilities in order to perform the essential job functions.

SKILLS • Strong resourcefulness, problem-solving, and analytical skills • Strong communication, interpersonal, and customer service skills • Sound consultative sales skills • Familiarity with PCs and applicable software

COMPETENCIES • Effective knowledge • Accountability and self-management • Teamwork and leadership • Communication • Innovation and problem-solving

WORKING CONDITIONS/PHYSICAL DEMANDS • Ability to communicate effectively in English, both orally and in writing • Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading • Ability to sit for extended time periods • Sufficient manual skill for operation of PC keyboard and other standard office equipment • Ability to travel, including occasional overnight travel • Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Qualifications

1-3 years of related experience

Does this position require a valid Drivers License?

No Education Level

General and business knowledge equivalent to a high school diploma About Us

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

Join a company that grows with you - personally and professionally

Equal Opportunity Employer

Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation Overview

We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.

The minimum salary for this position is:

$17.78+/hr