Caring Senior Service of Sugar Land | Agency Director

Full-Time | $45,000$55,000 (DOE) | MondayFriday, 8am5pm

Are you a dynamic leader with a passion for operations, team-building, and delivering purpose-driven care? Do you thrive in a start-up environment where strategic thinking, adaptability, and initiative are critical to success?

Caring Senior Service of Sugar Land is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization.

What You'll Do:

As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operationsfrom care coordination to financial performancewhile building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

Key Responsibilities:

• Strategic Operations & Leadership
  • Drive operational excellence through planning, audits, system oversight, and process improvements
  • Inspire and lead a team of office staff and caregivers, promoting accountability and growth
• Start-Up Mindset
  • Identify and act on opportunities to scale the business, streamline workflows, and increase efficiency
  • Build systems and team culture from the ground up, with a hands-on, entrepreneurial approach
• Client & Caregiver Relations
  • Conduct in-home consultations and safety assessments with compassion and precision
  • Ensure caregivers are trained, motivated, and delivering exceptional service
• Compliance & Risk Management
  • Ensure ongoing compliance with all state, federal, and local regulations
  • Maintain all required licenses, accreditations, and documentation
• Financial & Business Oversight
  • Manage billing, payroll, and collections
  • Monitor budgets and margins to ensure sustainable growth and profitability
• Marketing & Community Engagement
  • Act as the local face of the agencydeveloping referral relationships, representing the brand, and driving local outreach

What We're Looking For:

• Leadership Experience
  • Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations
  • Demonstrated ability to lead and develop high-performing teams
  • Experience building or managing a business or start-up is highly preferred
• Hands-On Senior Care Background
  • Direct experience providing care to seniors is required (you know what quality care looks like firsthand)
• Skills & Attributes
  • Self-starter with strong problem-solving, communication, and decision-making skills
  • Organized, adaptable, and results-oriented
  • A leader who leads by examplewith empathy, integrity, and a drive for excellence
• Physical Requirements
  • Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
  • On-call duties required, including occasional nights and weekends

Why Join Caring Senior Service?

At Caring Senior Service, you don't just manage operationsyou create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:

• Lead with purposedirectly improving the lives of seniors and their families
• Shape the future of our Sugar Land location, with the autonomy to build and grow
• Be part of a trusted national brand with 30+ years of excellence in senior care
• Enjoy a collaborative, supportive culture that values innovation and leadership

This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

Apply Today To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you're passionate about leading in senior care.