Join to apply for the GLOBAL ACCOUNT DIRECTOR role at Compass Group USA

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. **Salary:** $190,000-$210,000 + Bonus Eligibility

**About Compass Group:** As the leading foodservice and support services company, Compass Group USA is known for our great people, great service, and great results. With over 284,000 US associates working across diverse sectors nationwide, we continue to expand and innovate. Join the Compass family today!

Job Summary: The Global Account Director (GAD) is a senior partner to our clients, responsible for strategy, program development, transformation, financial management, and fostering a culture of service excellence and outstanding customer experience in F&B operations. You will work with senior stakeholders across multiple regions, manage strategic projects, oversee financial performance, and lead a geographically dispersed team.

Responsibilities:

Manage client relationships at all levels, acting as a trusted advisor.

Collaborate with stakeholders to deliver enterprise-wide initiatives.

Maintain strong relationships across regions to ensure trust and success.

Oversee contract compliance and identify improvement opportunities.

Drive adoption of new concepts and technologies to enhance service quality.

Use data and feedback to optimize offerings and guest experiences.

Lead reporting activities, including reviews and analyses.

Provide leadership and development for the account team.

Ensure financial goals are met, managing risks and growth.

Oversee regional operations, ensuring consistency and excellence.

Promote safety and ensure regulatory compliance.

Qualifications:

8–10 years of senior leadership experience in hospitality, food service, or customer experience.

Proven ability to manage complex, multi-regional client relationships.

Deep understanding of global F&B operations.

Excellent communication skills, fluency in English required; additional languages a plus.

Strong interpersonal and relationship-building skills.

Solutions-oriented, with sound judgment and agility.

Self-motivated, adaptable, and organized.

Strategically minded with a drive for business improvement.

Apply to Compass Group today! Click here to learn more about the Compass story.

**Equal Opportunity Employer:** We are committed to fairness and diversity, welcoming applicants regardless of race, gender, age, disability, veteran status, or other protected classes.

**Benefits include:** Medical, Dental, Vision, Life Insurance, Disability, Retirement, Paid Time Off, Parental Leave, and more.

Application deadline: Ongoing.

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