Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Roland Park Place (RPP) is the only full-service, accredited nonprofit continuing care retirement community in Charm City and a leader in aging services for older adults and their families. RPP offers premier access to Baltimore City life, coupled with the comfort and convenience of suburban living — all in a beautiful, landscaped, park-like setting with breathtaking city skyline views. Come see why Roland Park Place is the #1 CCRC in Maryland, #6 in the nation, and certified as a Great Place to Work for 2 years in a row! We are not a nursing home or a typical retirement community. At our luxury, resort-like community, we are driven to provide our residents with the best hospitality the Baltimore Area has to offer, so our residents don’t have to leave home for an incredible restaurant experience. Come join us in pushing the envelope! The successful candidate will find great satisfaction in making people happy through hospitality, relationship building, and helping others develop their potential through strong, effective leadership. Roland Park Place, Baltimore’s premier upscale senior living community, is seeking an experienced Director of Maintenance with a minimum of 5 years of management experience required; experience in Continuing Care Retirement Community (CCRC) and/or long-term health care facilities is preferred. What you will be doing: Working hands-on alongside the maintenance team, implementing preventative maintenance programs, managing work order systems, and coordinating emergency and seasonal responses to ensure the facility operates safely, efficiently, and in alignment with our brand standards. Ensuring safety precautions are followed, emergency preparedness plans are understood, and compliance with Roland Park Place policies/procedures regarding employee accidents/incidents is maintained. Assisting in interviewing, hiring, training, and onboarding Facility Services Staff. Helping to ensure community and department goals in satisfaction and engagement are met by utilizing established culture, systems, processes, and control measures. Assisting in developing and managing the facility services and capital planning budget. Monitoring expenditures and ensuring cost-effective use of resources. Helping prepare reports on budget status and forecast future needs. Aiding in identifying real/potential problems affecting service delivery and collaborating with the Director to implement solutions with follow-through and communication. Contributing to the development and oversight of housekeeping, laundry, building operations, apartment turnovers, and capital project plans to ensure all meet quality standards. Participating in the selection and oversight of external contractors for building operations, including waste management, refurbishing interior, plumbing, exterminators, landscape maintenance, and special repairs. Ensuring compliance with all local, state, and federal safety regulations and building codes. Conducting regular safety inspections and audits of the facility. Developing and implementing safety training programs for facility services staff. Maintaining all building systems to high standards with proactive preventive maintenance, testing, and repair schedules, ensuring community infrastructure is functional, comfortable, compliant, energy-efficient, and attractive. Walking the property daily to uphold curb appeal and monitor safety issues. Maintaining open communication and cooperating with all other departments to coordinate the Facility Services Department’s role in providing a favorable physical, social, and emotional environment for all residents and staff. Responding to community emergencies as required. Responding promptly and professionally to facility service requests and concerns from residents, staff, and visitors. Ensuring high levels of customer satisfaction by maintaining a well-functioning and aesthetically pleasing facility. Planning and executing facility improvement projects, including apartment renovations and upgrades. Coordinating with contractors and vendors to ensure timely completion within budget. What we are looking for: Excellent problem-solving and judgment skills, with a high level of attention to detail and accuracy. At least five (5) years of management experience and a working knowledge of building and fire codes/regulations; security and facility operations; telephone services; grounds and landscaping management. Ability to read and interpret building drawings, specifications, and other construction documents. Strong organizational skills and the ability to work under pressure. Strong interpersonal (verbal and written) communication skills. Ability to work necessary hours to meet the demands of the job. Ability to handle and prioritize multiple tasks and meet deadlines. Flexibility and adaptability to change. Experience in Continuing Care Retirement Community and/or long-term health care facilities preferred. Strong training capabilities. Must be able to carry a cell phone to be “on call” 24/7 and respond promptly. What we offer: Our full-time associates are offered competitive wages and a best-in-class benefits package which includes: Medical/dental/vision insurance, Company-paid life insurance/short-term and long-term disability, Legal plan, Theft protection, Pet insurance, Group critical illness insurance, Hospital indemnity insurance, Paid sick/vacation/holidays, 403(b) retirement plan with 4% company match, Free meals, Free area attraction tickets, Tuition reimbursement, Employee hardship fund, Employee assistance program, Free on-site parking, Discounted MTA passes, Free education/training classes, Now offering PayActiv (daily pay option), Worksite Wellness Program We foster a culture of development and offer further career opportunities and advancement for our associates. Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #6 in the Nation, and Certified as a Great Place to Work.

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