Delaware North Parks and Resorts is hiring full-time and seasonal Front Desk Agents, who will be called Wayfinders, for our new Waybound Yosemite property located just outside Yosemite National Park in Fish Camp, California. This role is part of a dynamic, guest‑centric team that delivers genuine hospitality to every Waybound visitor. Beyond traditional front desk responsibilities, team members act as true hosts, creating warm welcomes, anticipating needs, and ensuring guests feel cared for throughout their stay. Success in this position requires the wearing of many hats, supporting various areas of the operation, and stepping in wherever the guest experience needs you most. Health, dental, and vision insurance* ~Paid vacation days and holidays* ~ Tuition or professional certification reimbursement* ~ Weekly pay ~ Free shift meal in our employee dining room ~ Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles ~ Employee discounts - 20% off food and beverage, and 30% off retail ~ Access to guest recreation equipment and activities ~ Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Proximity to outdoor attractions, including Yosemite National Park, Bass Lake, and Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Greet and register guests via a centralized registration system and coordinate with housekeeping as needed Manage cash and credit card transactions while keeping accurate paperwork Resolve small guest issues immediately, delivering items to guests as needed Monitor and balance the daily figures, post room and tax charges on guest accounts Duties may go beyond typical front desk work and could include food and beverage delivery, retail, housekeeping, and maintaining swimming pool cleanliness Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial Good interpersonal communication skills in person and by phone Judgment to resolve guest issues with minimal supervision, and knowing when to escalate Minimum of 6 months of front desk experience or 1 year of customer service experience required Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details Evenings Overnight Holidays Weekends 8hr shift Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. Our operations span the world, offering you unique paths to growth and success. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $