Overview

FLEX Director Software Engineering Digital - Web

This is a temporary position that oversees day-to-day application development projects and engineering while leading continuous improvement on process definition and compliance. Directly manages software engineers and project managers. Partners with discipline leads and architects on major digital initiatives across voice, web, mobile, API channels. Serves as the technical decision-maker and problem-solver to deliver projects on time and on budget, promoting project quality and satisfaction among technology teams and business partners by following standard application development tools and processes. Manages the continuous improvement program to enhance quality, consistency, and client satisfaction.

Responsibilities

• Oversee day-to-day application development projects and engineering.
• Lead continuous improvement on process definition and compliance.
• Directly manage software engineers and project managers.
• Deliver commitments to discipline partners and collaborate with architects on major digital initiatives across multiple channels (voice, web, mobile, API).
• Act as the technical decision-maker and problem-solver to deliver projects on time and on budget.
• Promote project quality and manage the application development team to ensure satisfaction with technology teams and business partners by following standard development tools and processes.
• Manage the continuous improvement program to improve quality, consistency, and client satisfaction.

Qualifications

• Education and Experience: Required: 10+ years of application development leadership experience that includes:
• 7+ years of technical experience in architecture development, integration of backend systems, and development
• In-depth knowledge of integration approaches and architectures
• Deep understanding of cloud-native solutions, microservices architecture, and at least one of the following: API orchestration, mobile-front-end architecture, customer engagement architecture
• Knowledge of backend technologies – Node.js, Java, SQL, NoSQL, Spring Boot, Kafka, Spark
• Experience with Digital Customer Experience platforms (Adobe AEM and Marketing Cloud, Analytics, DTM, Target, Search & Promote)
• Java, JavaScript and CSS for large-scale website development – ReactJS
• Expertise with A/B testing methodologies
• Ability to bridge technology and business effectively
• Self-driven, curious, fast learner; capable of working in a fast-paced environment launching new consumer products
• Strong problem-solving skills with the ability to prioritize and manage multiple tasks
• Strong interpersonal and stakeholder management skills; ability to coordinate between technical and business teams
• Experience in systems integration and development, package analysis, and implementation
• Experience designing cloud-native solutions (e.g., AWS, Azure)
• Excellent collaborator within agile product or software delivery teams regionally
• Excellent written and verbal communication and presentation skills
• Ability to influence technology strategy and act as a trusted advisor to discipline partners
• Experience managing multiple Omni-Channel development efforts integrating with multiple back-end systems

Preferred

• Demonstrated success leading medium- to large-scale initiatives/transformations
• Proven management experience in strategic planning and budgeting within one or more business groups
• Experience with IT outsourcing in a managed services environment
• Proven management experience in application development across waterfall and agile environments
• Proven knowledge of SDLC and ITIL v3; knowledge of Agile methodology (SAFe preferred)
• Strong process management, negotiating, influencing and problem-resolution skills
• Ability to prioritize and execute tasks in a high-pressure environment
• Understanding of hospitality business context and ability to translate technology into business strategies
• Solid understanding of IT financials and ability to manage to corporate financial processes and standards
• Strong verbal and written communication; ability to explain complex technical ideas in business terms

EEO and Benefits

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About Us: All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Full-time positions include medical, dental, vision, flexible spending accounts, life and disability insurance, and other benefits. Details subject to plan terms and eligibility.