Job Summary:

The Executive Director (ED) leads overall operations of the community to deliver safe, compliant, and exceptional resident experiences while meeting census, quality, and financial goals. The ED champions Longevity’s mission and culture, ensures regulatory readiness, builds high-performing teams, and serves as the face of the community with families, referral partners, and regulators.

Essential Functions

• Model the organization’s values; foster a resident-first, team-centered culture.
• Build and lead a high-performing leadership team; set goals, coach, and hold accountability.
• Ensure fair, consistent performance management (coaching, evaluations, corrective action) aligned with Company policy and all applicable laws and our EEO/anti-harassment policies.

• Ensure daily operations meet or exceed state/local licensure standards, life-safety codes, and company policies.
• Maintain continuous survey readiness; lead entrance/exit conferences; develop and execute Plans of Correction.
• Ensure resident admissions align with community license and service capability.
• Maintain accurate records, policies, and procedures; communicate effectively with residents, families, staff, and regulators.

• Partner with Health & Wellness leadership to ensure care plans are implemented, monitored, and documented.
• Safeguard residents’ rights and dignity; address concerns promptly; ensure timely incident reporting and follow-up.

• Own community P&L results within approved budgets (labor, supplies, OT, agency use, capital).
• Oversee billing and A/R accuracy and timeliness; implement spend controls; review monthly financials and action plans.
• Provide required reports to the Regional Director/Corporate on census, quality, staffing, and financial performance.

• Act as sales leader for the community; partner with Sales/Marketing to execute the sales plan.
• Drive occupancy growth and payer mix goals; build/referral relationships (hospitals, physicians, senior services, faith and civic groups).
• Lead family and community engagement to strengthen reputation and retention.

• Chair or actively lead the Safety Committee; ensure OSHA compliance, injury/illness prevention, hazard communication, exposure control, and workers’ comp claim management.
• Ensure preventive maintenance schedules, emergency preparedness drills, and vendor/service performance meet standards.

• Recruit, select, onboard, and develop leaders and staff; ensure adequate staffing and equitable workloads.
• Ensure required continuing education and in-service training for all departments.
• Promote teamwork and cross-department collaboration; recognize performance.

• Use KPIs and audits to identify trends; implement improvements in quality, service, and efficiency.
• Monitor industry and dementia-care best practices and adopt applicable innovations.

• Perform other duties consistent with the position as assigned by the Regional Director or Corporate.

Qualifications

• Education: Bachelor’s degree (BA/BS) or equivalent experience required.
• Experience: Minimum 3+ years in senior living, long-term care, or related healthcare operations leadership.
• Licensure: State-required Administrator/Manager license, if applicable to the community’s license type (AL/MC/RCF).
• Skills: Proven leadership, team development, budgeting/financial acumen, regulatory/survey management, sales mindset, and strong written/verbal communication.
• Preferred: Dementia-capable care experience; prior responsibility for sales/census; successful survey history.

Benefit & Perks:

• Benefits eligibility starting 1st of the month following hire date for *Full Time Employees*
• Robust benefit plan offerings including Medical (PPO and HAS Plans), Dental, Vision, Critical Illness, Accident Insurance, HSA, FSA, etc.
• Employer Paid: Short Term/ Long Term Disability, Life Insurance, Employee Assistance Program
• 401(k) plan with employer match
• Paid Time Off and Paid Holidays
• Daily employee meal provided
• Employee referral bonus program

Longevity Senior Living is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.