Company Overview:  JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We serve millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients. Our mission is to empower our clients to achieve their financial goals through innovative solutions and exceptional service. We are committed to fostering a diverse and inclusive workplace where every employee can thrive. Position Overview:  We are seeking a dynamic and results-driven Executive Director to lead our North America Credit Trading and Fixed Income Sales Middle Office. This role will provide comprehensive trading and sales support, ensuring accurate and timely trade capture across all credit products, including Fixed Income Securities, ETFs, Loans, and Corporate Derivatives such as CDS, Index, Tranches, Options, and complex structured trades. The successful candidate will oversee all trading and sales support functions, ensuring effective trade capture and lifecycle management. Key Responsibilities: Oversee trading and sales support functions for North America Credit Trading and Fixed Income Sales, ensuring accurate trade capture and lifecycle management. Manage a team of 25-35 trading and sales assistants covering diverse products, including Credit Derivatives, Credit Securities, Credit Loans, Algo, SPG, and related hedge products. Direct regulatory reporting obligations (TRACE, MSRB, CFTC, SEC) and ensure compliance with all regulatory standards. Develop and implement detailed reconciliations and T+1 checkout processes for internal trades, broker trades, and trades completed via JPMorgan sales/marketing desks. Investigate and resolve discrepancies/breaks, including legal confirmation queries and nostro breaks, in a timely manner. Perform ad-hoc analysis for trading and sales desks to support decision-making and enhance operational efficiency. Spearhead middle office technology priorities, leveraging tools like Alteryx and Tableau to improve controls and efficiency. Collaborate with cross-functional teams to assess regulatory impacts and support new business growth. Drive process reviews and system enhancements to improve controls and operational efficiency, leading continuous improvement projects. Qualifications: Experience in financial operations, middle office management, and Knowledge of credit products and regulatory frameworks is a plus. Proven expertise in trading and sales support within a middle office environment, particularly in credit and fixed income products. Strong proficiency in Excel and data analysis tools. Excellent leadership and team management skills, with a focus on collaboration and results. Strong analytical and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.