Executive Director, Digital Products

About the Company

Pioneering urban real estate firm specializing in mixed-use high-rises

Industry Real Estate

Type Privately Held

Founded 1989

Employees 201-500

Specialties

real estate commercial real estate residential real estate and residential real estate

About the Role

The Company is seeking an Executive Director of Digital Products to spearhead the development and execution of a strategic digital portfolio that enhances the guest experience. The successful candidate will be responsible for defining and driving the digital product strategy, leading cross-disciplinary teams, and ensuring that the digital products deliver exceptional value. This role demands a strategic and innovative executive leader with a deep passion for creating seamless, guest-centric digital experiences. Key responsibilities include product and platform leadership, website and digital stack management, CRM, marketing, and customer data integration, as well as compliance, analytics, and continuous improvement. The Executive Director will also oversee mobile app development, integration, and reservation system setup, with a focus on performance, security, and scalability.

Applicants must have a minimum of 8 years' experience in product or project management, with at least 3 years in a leadership role, and a proven track record of delivering digital innovations. Strong expertise in web usability, accessibility standards, and digital marketing integration is essential, as is the ability to influence and align executive stakeholders and cross-functional teams. The ideal candidate will have a background in the travel, hospitality, or luxury industries, and be familiar with Agile/Scrum methodology. Advanced understanding of web technologies, service-oriented architectures, and multi-tiered systems is required, along with strong analytical and problem-solving abilities. The role also involves mentoring a high-performing team and ensuring the operational effectiveness and long-term sustainability of digital products post-launch.

Hiring Manager Title CEO

Travel Percent Less than 10%

Functions

Non-Profit Management Product Management