DoubleTree Los Angeles Downtown - Director Front Office Join to apply for the DoubleTree Los Angeles Downtown - Director Front Office role at Aimbridge Hospitality DoubleTree Los Angeles Downtown - Director Front Office Join to apply for the DoubleTree Los Angeles Downtown - Director Front Office role at Aimbridge Hospitality Aimbridge Hospitality provided pay range This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80,000.00/yr - $80,000.00/yr As a Director of Front Office, you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Qualifications

Bachelor’s degree in Business or Hospitality Management with at least 5 years of progressive Front Office management experience in a 500+ room hotel with meeting space is preferred, or an applicable Associate’s degree with at least 3 years of Front Office management experience is required. Specific brand experience/OnQ (PMS – property management) Certification (as defined by property), 500+ room experience, and/or previous director level experience preferred.

Job Responsibilities

Directs and administers all Guest Services operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, brand marketing initiatives developed by the revenue team, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitors and develops associate performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitors and assesses service and satisfaction trends, evaluate and address issues and make improvements accordingly Initiates and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Implements and monitors all corporate marketing programs Ensures associates have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Runs and completes daily reports, analyze data and make decisions based on data Resolves guest issues and concerns to guest satisfaction Recruits, interviews and trains associates Participates in the Property Manager on Duty program. Is certified to respond to emergencies, including but not limited to the operation of the Fire Panel, communication with emergency personnel such as Police and Fire Department. Completes tasks or projects as assigned or as required.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Property Information

Welcome to DoubleTree by Hilton Hotel Los Angeles Downtown. Guests can begin their stay at this inviting Los Angeles hotel with our delicious freshly baked chocolate chip cookie and allow our attentive staff to cater to their every need. Conveniently located off the 110, 101 and 5 freeways, this contemporary downtown Los Angeles hotel is ideally situated less than a mile from major attractions. Guests can relax in a spacious guest room or suite at DoubleTree by Hilton Hotel Los Angeles Downtown. Each of our spacious guest rooms feature sophisticated Asian-fusion decor and are rich in comforts. Guests should gaze at the stunning skyline views from our large guest room windows. We also offer upgrades to a suite for guests to enjoy extra space, including separate living and working areas and special upgraded amenities such as a full-size refrigerator and soothing whirlpool bath.Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionManagement and Manufacturing IndustriesHospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Get notified about new Director of Front Office jobs in Los Angeles, CA . Los Angeles, CA $120,000.00-$140,000.00 2 weeks ago Hotel Director of Operations (multi-property) Chatsworth, CA $150,000.00-$170,000.00 2 days ago Paint Director of Operations: $150K-$175KDirector of Operations | Full-Time | Pasadena Convention Center & Auditorium Santa Monica, CA $170,000.00-$215,000.00 3 weeks ago Director of Culinary Operations Campus Dining Los Angeles Metropolitan Area $122,155.52-$175,000.00 3 weeks ago Carson, CA $180,000.00-$210,000.00 1 day ago Director of Culinary Operations Private Events & Restaurants Los Angeles Metropolitan Area $122,155.52-$175,000.00 2 weeks ago Inglewood, CA $130,000.00-$145,000.00 1 hour ago Universal City, CA $120,000.00-$160,000.00 4 days ago Los Angeles, CA $310,000.00-$830,000.00 3 weeks ago Director of Operations and Transformation Long Beach, CA $40,000.00-$150,000.00 3 weeks ago Los Angeles Metropolitan Area $120,000.00-$140,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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