Director-Clinical Operations of Hospice

Westminster, MD

BridgingLife Hospice & Palliative Care

HOSPICE ADMIN

Full-time - Day shift - 8:00am-4:30pm

RN Leader

92276

$52.11-$75.98

Posted: September 24, 2025

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Summary

Job Opening: Director of Clinical Operations

BridgingLife Palliative and Hospice Care

On-Site | 292 Stoner Avenue, Westminster, MD 21157

Full-Time M-F 8:00AM- 4:30PM

About Us

BridgingLife Palliative and Hospice Care is a mission-driven organization dedicated to delivering compassionate, high-quality care to individuals and families navigating serious illness and end-of-life journeys. We are seeking a strategic and experienced Director of Clinical Operations to lead our interdisciplinary clinical teams and help shape the future of hospice and palliative care in our community.

Position Overview

As the Director of Clinical Operations , you will provide visionary leadership and operational oversight for our clinical programs. In collaboration with medical leadership, you will design and implement care delivery models that optimize patient and family transitions, ensure high-quality outcomes, and maintain financial health.

Key Responsibilities

Lead the development and expansion of patient care programs and services.

Collaborate with medical leadership to design and refine workflows, ensuring smooth transitions in care for patients and families.

Coordinate activities across departments to improve access and continuity of care.

Oversee recruitment, staffing, and human resource functions for clinical teams in alignment with productivity and budgetary guidelines.

Manage the annual clinical budget, monitor expenses/revenues, and contribute to capital planning.

Analyze and apply quality metrics (e.g., patient experience scores, HCI, Star Ratings) to enhance care delivery and system reimbursement.

Respond to patient and family feedback, using LEAN tools and quality improvement strategies to drive systemic improvements.

Maintain oversight of vendor and contractor relationships, including pharmacies, DME providers, and supplemental services.

Foster a collaborative, supportive, and communicative work environment that promotes staff engagement and professional growth.

Qualifications

Requirements:

Current Registered Nurse (RN) license through the Maryland Board of Nursing (MBON)

Bachelor of Science in Nursing (BSN)

Minimum 7 years of clinical nursing experience

Basic Life Support (BLS) certification through AHA

Certified Hospice and Palliative Nurse (CHPN) preferred

Previous leadership experience in hospice, palliative, or home health care setting is important for this role

What We Offer

Competitive compensation package

Full-time, on-site leadership role

Comprehensive benefits , including health, dental, vision, retirement, and paid time off

Opportunity to make a meaningful impact in the lives of patients and families

Additional Information Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

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