Summary

The Director of Case Management, Behavioral Intervention & Victim Support Services will provide direct oversight to this unit within Student Resources & Support Services. This includes the training and supervision five full-time professional staff members, part-time staff members, and protocol revision and development. The Director will monitor all online reports and ensure that cases are created, properly handled and documentation is entered into the Maxient Database. This person will also work closely with the Assistant Director of Case Management, Behavioral Intervention & Victim Support Services to ensure that all students who are victims of crime receive the appropriate support services. The Director will be on the university’s Behavioral Intervention Team. This position also participates in an on-call rotation for crisis response and after-hours support Required Knowledge, Skills, and Abilities • Demonstrated ability to work with diverse constituencies both on and off campus required• Strong communication, mediation and interpersonal skills required• Strong organizational and problem-solving skills required• Able to deal with crisis situations required• Sensitive to values of cultural and ethnic diversity  SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University’s Animal Handler Health Surveillance Program on an annual basis.  REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. Required Education and/or Experience • Master’s Degree in a related field• Previous experience working with individuals who have mental health challenges and/or victims of crime. Preferred Qualifications • Previous supervisory experience, or experience managing a multi-disciplinary team • Experience working with college students or the college aged population• Previous experience working with the parents of college students• Experience coordinating with outside agencies to create or sustain productive partnerships Compensation Information This position is classified as "exempt, salaried" and is assigned to pay grade 27. Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect.