SUMMARY

The Director of Workers’ Compensation is responsible for leading and managing the company’s workers’ compensation program across all KPC locations. This role ensures compliance with state and federal regulations, oversees claims management, develops strategies to reduce workplace injuries, and partners with internal leadership to mitigate risk and control costs. The Director serves as the subject matter expert for all workers’ compensation matters and collaborates closely with HR, Safety, Risk Management, and external carriers.

RESPONSIBILITIES AND DUTIES:

• Program Management & Compliance
  1. Develop, implement, and oversee the company’s workers’ compensation policies and procedures in accordance with state and federal regulations.
  2. Ensure timely and accurate reporting of all work-related injuries and illnesses.
  3. Maintain current knowledge of changes in workers’ compensation laws and regulations.
• Claims Management
  1. Manage and oversee all workers’ compensation claims from initial report to closure.
  2. Partner with third-party administrators (TPAs), carriers, and legal counsel to ensure efficient and cost-effective claim resolution.
  3. Monitor claim activity to identify trends and proactively address high-risk or complex cases.
• Risk Mitigation & Safety Collaboration
  1. Collaborate with Safety and Operations teams to identify root causes of workplace injuries and implement preventive measures.
  2. Track and analyze injury trends to recommend initiatives that reduce incident rates and improve workplace safety.
  3. Lead return-to-work and light-duty programs to facilitate employee recovery and minimize lost time.
• Reporting & Analytics
  1. Prepare regular reports on claim activity, trends, and financial impacts for executive leadership.
  2. Analyze data to identify opportunities for cost reduction, process improvements, and program enhancements.
• Leadership & Training
  1. Provide training and guidance to managers and HR staff on workers’ compensation procedures and best practices.
  2. Lead a small team or coordinate with regional HR/risk personnel as necessary to ensure consistent handling of claims company-wide.
• Other duties as requested

SKILLS AND ABILITIES REQUIREMENTS:

• Strong knowledge of state and federal workers’ compensation laws and OSHA regulations.
• Experience managing claims and working with TPAs, insurance carriers, and legal counsel.
• Excellent analytical, problem-solving, and negotiation skills.
• Strong communication and interpersonal abilities with proven experience collaborating with senior leadership.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Human Resources, Risk Management, Business Administration, or related field.
• Minimum four (4) years’ experience in workers’ compensation, risk management, or occupational health.
• Minimum three (3) years’ experience in a leadership role.
• Professional certifications such as CWCP (Certified Workers’ Compensation Professional), ARM (Associate in Risk Management), or SHRM preferred.