Director, Technical Program Management

GEICO is on a multi-year journey to re-platform the Insurance industry, removing friction across Customers, Partners, Marketplace, Segments, Channels, and Experiences.

GEICO is looking to bring on board a Director Technical Program Management. This Director will collaborate with technology partners on high priority projects. A key priority will be to define and lead operational excellence across all of GEICO's technology organization, while partnering with executive leadership and communicating regularly to ensure operational priorities are aligned with strategic company goals.

Responsibilities:

• Will work with Technology to partner across various functions (product, design, business, etc.) to ensure alignment and accountability.
• Partner with other pillars outside service to drive horizontal deliveries
• Closely aligned with the Head of Service Engineering to help synthesize information and provide strategic recommendations.
• Promote AI first mindset across service roadmap and influence initiatives and roadmaps accordingly
• Defines and executes Technology OKRs and technical business reviews (TBR).
• Collaborates with business operations on company-wide OKRs and QBRs.
• Develops long and short-term plans for adding capabilities, enhancing existing systems, and providing improvements.
• Seeks out opportunities for system expansions, company growth and operational efficiencies.
• Recruits, hire and develops talent for Services Engineering organization.
• Manages, directs, and assures a positive work environment for technical teams including human resource management, establishing career paths, training, hiring, and talent management processes.
• Responsible for coordinating and follow up to ensure that initiatives meet our approved budget, timeline, service reliability, quality standards, objectives, and the strategic plan.
• Drive data driven culture, rigor, and mindset

Basic Qualifications:

• Bachelor's degree in technology, business, operations, or related field degrees or work experience.
• 8+ years of experience in program management.
• Excellent project management skills, with a proven track record of successfully leading and executing projects.
• Exceptional communication skills, with the ability to craft compelling messages for diverse audiences.
• Strong interpersonal skills, with the ability to build relationships and guide stakeholders at all levels of the organization.
• Experience managing and developing a high-performing team.

Annual Salary

$150,000.00 - $300,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.