Director, System Performance & Reliability Analytics

Bloom Energy is seeking a visionary and strategic leader to serve as Director, System Performance & Reliability Analytics. This role will lead the development and execution of advanced analytics frameworks to optimize the performance, reliability, and operational efficiency of our global fuel cell fleet.

Location: San Jose, CA. This is a fully on-site, in office role. Reports to Head of Quality and Reliability.

Key Responsibilities

• Lead strategic direction and execution of fleet performance analytics, utilizing reliability performance models and field data to drive predictive insights and anomaly detection.
• Define and communicate vision for data‑driven reliability engineering, aligning cross‑functional teams and fostering continuous improvement.
• Develop strategies to reduce overall service cost by enabling predictive product failure and identifying anomalous behavior correlated to physics of product failure modes.
• Engage with C3 AI during the 2‑year reliability partnership.
• Implement advanced alerting systems and visual dashboards to monitor regional, product‑specific, and operational deviations.
• Integrate data from diverse sources to identify systemic degradation patterns and inform reliability initiatives.
• Validate and analyze data using Python, SQL, and statistical tools, supporting executive decision‑making.
• Collaborate with Engineering, Quality, Field Service, AI teams to accelerate root cause investigations and corrective actions.
• Champion automation of analytical workflows to enable scalable fleet monitoring.
• Facilitate automated inspection pattern detection to improve floor efficiency and reduce quality escapes.
• Monitor and report cost‑of‑poor‑quality metrics, driving initiatives to reduce inefficiencies.
• Lead enterprise‑wide problem‑solving efforts across Service, Operations, Engineering, and Quality teams.
• Deliver high‑impact presentations translated into strategic recommendations.

Qualifications

• Bachelor’s or Master’s degree in Data Science, Mechanical, Electrical, Chemical, Reliability, or Systems Engineering; advanced degree preferred.
• 12+ years of experience in product reliability, performance analytics, or systems engineering.
• Proven track record building and leading high‑performing teams across technical and business functions.
• Expertise in data mining and analytics using Python, SQL, and statistical tools (JMP, Minitab); Tableau experience preferred.
• Strong understanding of reliability engineering methodologies and tools (Fault Tree Analysis, Reliability Block Diagrams, Markov modeling; Reliasoft or equivalents).
• Skilled in RCCA methodologies (Six Sigma, 8D) with experience solving complex problems and driving corrective actions.
• Strong business acuity translating technical insights into strategic initiatives.
• Exceptional communication and presentation skills; influence senior leadership and guide cross‑functional alignment.
• Visionary mindset leveraging data to drive innovation, operational excellence, and long‑term product reliability.

Benefits & Compensation

Bloom Energy makes reasonable accommodations for qualified applicants with disabilities. Total compensation includes standard company benefits and is based on several factors including relevant skills and experience.

Salary Range: $203,000.00 – $292,100.00

Bloom Energy is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or disability. The company provides reasonable accommodations for qualified applicants with disabilities.

For more information visit: www.bloomenergy.com and view a video on What Powers Us!