Acting as the voice of the customer at EVERSANA INTOUCH, the Planning Director is a strategic leader-practitioner for assigned brands. This person is collaborative to the core and may struggle to resist the pull of an empty whiteboard. Unfazed by ambiguity, they can cut through the noise to get to the root of the issue. The Planning Director is an expert excavator when it comes to research, with a penchant for distilling data to the simplest insights. The ideal candidate understands the art + science of planning with a distinct preference of leading with data and logic first. Ultimately, this person will influence and challenge clients and internal teams to bring about change. They will be persistent in their persuasion and passionate in their approach to inspire client and internal teams to great work. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Work side-by-side with account and creative partners to crystallize client needs and business opportunities Utilize powerful analytical skills to rapidly synthesize large quantities of information, bring forward critical observations and insights, and ensure that strategic conclusions and opportunities are grounded in data for every stage of the problem-solving process Translate findings into insights to fuel strategic communication and great creative Answer key questions about how the customer behaves across all channels and how brands play a meaningful, influential role in their journey Establish solid relationships with cross-functional subject matter experts and glean deep understanding of their roles and contributions to bring a depth of rich expertise to strategic recommendations Develop and articulate strategies that inspire innovative work, including brand strategies; patient, caregiver and HCP journeys; comprehensive multichannel plans and ad hoc assignments Establish self as a planning subject matter expert in the eyes of internal counterparts and clients – an expert in pharma, assigned brands, audiences, landscape and category trends Connect digital to all aspects of business to drive growth opportunities Have well-formed opinions to help guide multi-discipline teams regarding data-driven marketing, mobile, social and general marketing trends that influence client work Shepherd strategies and behavior insights through all stages of development to creative output Lead workshops, both internal and/or client-facing, taking the lead in designing, facilitating and moderating to achieve client goals Balance multiple simultaneous projects and assignments Exercise sound judgment Rally all teams and effectively lead, influence, and negotiate across different disciplines to drive an focused agenda and achieve desired outcomes Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: Responsible for and oversee their respective department. Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures. Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. An entrepreneur Extensive experience within the Pharmaceutical or Healthcare industry Minimum of 8 years of experience in planning, strategic planning and related communications experience; advertising agency experience is a huge plus Deep understanding of digital channels and knowledge of the various roles and contributions of other strategic disciplines such as CRM and social media Proven ability to think creatively; evidence of success in developing digital multichannel strategies for brands and delivering them to market Strong digital and analytical capabilities a must Storyteller and persuasive presenter Thinker and doer – a highly collaborative whiteboarder who believes a plan is only as good as its execution Ability to manage up, down and across with influence versus positional power Comfortable in both independent and team working scenarios Humble, hard worker with insatiable curiosity and commitment to ongoing learning and team success. Sense of humor strongly preferred

Work Perks Competitive Wages Above market salary structures as part of our total rewards program

Retirement Resources Generous employer matching retirement solutions

Health & Wellness Leading health, dental and vision insurance products

Continuous Education Employer-funded tuition reimbursement

Global Workplace Flexibility Remote and hybrid work across the globe

Paid Time Off Generous paid time off including company holidays

Training & Development Company provided training and development

Employee Assistant Programs Offering financial, work-life balance, legal solutions and more to employees at no cost 24-7-365