Overview

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Job Category: Software Engineering

About Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Your impact

The Salesforce Cloud Economics and Capacity Management (CECM) team is looking for an Engineering Leader with experience of building Data Applications and passions for enabling software efficiency to join us! You will be leading self-organizing engineering teams to build the features that our internal customers will love, adopt and use - all while ensuring stable and scalable applications. You will be partnering with engineers, product managers, internal customers, data scientists, and architects to innovate and deliver analytics solutions using Big Data, Backend and Visualization technologies. You'll be developing modern, lean, self-governing product engineering teams that enable FinOps Capabilities for Salesforce users and efficient, responsible use of Salesforce infrastructure resources. You will interact with customers to develop requirements and design, release and maintain distributed systems with visibility throughout Salesforce.

Our organization develops intelligent, data driven products which enable Salesforce Engineers, FinOps Analysts, and executives to identify, triage, and remediate infrastructure cost and utilization incidents at Salesforce scale across multiple cloud providers. We apply data engineering techniques to turn the petabytes of data generated by our global infrastructure into actionable predictions and business insights used by capacity planners, internal service owners, and technical leaders daily.

Responsibilities

• Drive the execution and delivery of features by collaborating with many cross-functional teams, architects, product owners and engineers
• Partner with Product Management to align with objectives, priorities, tradeoffs, and risk
• Develop self-organizing, engaged and high-performing engineering teams. Ensure the teams have clear priorities and adequate resources
• Facilitate critical decisions that drive the success of internal platforms and products
• Be a multiplier and have a passion for team and team members' success. Provide technical guidance, career development, and mentoring to team members, including senior engineers and engineering managers
• Advocate for technical excellence, participating in architecture discussions and planning with internal and external engineering teams
• Lead by example, setting the standard Salesforce Values of Trust, Customer Success, Innovation, Equality and Sustainability
• Personally contribute improvements to technology, processes, and products within the team(s) scope, proactively foreseeing and resolving issues before they happen

Qualifications and Skills

• A related technical degree required
• 5+ years of experience managing high-performing software engineering teams
• 10+ years of personal experience delivering highly trusted engineering services and products
• Interest in leading globally distributed teams, with prior experience hiring and mentoring distributed engineers and engineering managers
• Experience leading distributed systems, primarily big data analytics products and backend microservices
• Compelling verbal and written communication skills with both internal stakeholders and external customers
• Ability to be flexible and proactive, driving clarity while working with minimal or ambiguous specifications
• Experience with agile release cycles, driving excellence across the full software development lifecycle, and experience working on a products and operations for internal consumption
• Proven record driving software engineering best practices including coding standards, code reviews, source code management, continuous integration, build processes, testing, and operations
• Experience with Agile development methodologies including scrum lead experience

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary range is $211,500 to $306,600. For California-based roles, the base salary range is $230,800 to $334,600.