Director Of Risk & Safety

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

Looking for a role that's as fun as it is rewarding? Join us at the Venue Support Center the heartbeat behind every Topgolf experience! We're currently looking for a Director of Risk & Safety to help drive the action behind the scenes, all while staying connected to the energy, food, and fun our Players love.

What's In It For You?

Cha-ching: We offer a competitive base salary, along with an annual bonus incentive for those who qualifybecause great work deserves great rewards.

Benefits: Full-time Playmakers are eligible for a robust benefits package, including health, dental, vision coverage, 401(k) with company match, UNLIMITED PTO, and access to a free mental well-being platformplus additional perks designed to support you professionally and personally.

Work location: This role requires in-office presence 4 days a week at our Dallas, TX Venue Support Center, supporting our venues during standard business hours.

Perks: Get ready to be the most popular person in your friend group as FREE game play, discounted food and retail items, and access to exclusive events await!

Career Growth: We don't just say we offer career growth we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!

Lots of Fun: What else would you expect from a company that's focused on the UNLIMITED POWER OF PLAY?

About The Role

The Director of Risk & Safety is responsible for the management, development, and implementation of the company's Property, Casualty, and Construction insurance programs through risk identification, mitigation, prevention, and transfer.

This leader will provide strategic direction, analysis, and oversight in the management of claims and litigation, while continuously assessing and addressing risks that could impact the safety, security, reputation, or financial success of the company.

This is a highly collaborative role requiring cross-functional partnership with Legal, Operations, Construction, and People teams to effectively reduce risk and ensure business continuity.

Key Responsibilities

• Develop, implement, and manage Property, Casualty, and Construction insurance programs
• Identify, assess, and mitigate key business risks through prevention and transfer strategies
• Lead claims management processes, particularly in the areas of Workers' Compensation and General Liability
• Manage relationships with external insurance brokers and providers
• Support litigation strategy and coordination with legal counsel
• Build and execute risk training and awareness programs for internal stakeholders
• Drive risk-related reporting, analytics, and documentation

What You Bring

• 10+ years of experience in Risk Management, with a focus on Property & Casualty insurance
• Claims experience specifically in Workers' Compensation and General Liability
• Prior experience supporting a multi-unit business (e.g., retail, hospitality, restaurants)
• Strong leadership, strategic thinking, and problem-solving skills
• Excellent communication and collaboration abilities across all levels of the organization

Core Skills & Competencies

• Deep understanding of insurance program management and claims oversight
• Proficiency in risk assessment and data-driven analysis
• Knowledge of industry standards and legal/regulatory compliance in risk and insurance
• Strong organizational and communication skills
• Proven ability to manage competing priorities in a fast-paced environment
• Emotional intelligence and collaborative mindset for cross-functional teamwork

Sounds like a fit? We can't wait to meet you!