Director, Product Management, Lyft Business

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At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft Business builds products that help organizations move the people who matter most—employees, customers, patients, and guests—easily and efficiently. We serve a number of verticals from Healthcare, to automotive, to transit, to education, and more through products that power high‑impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs.

We are looking for a transformational Director of Product Management to lead the Lyft Business portfolio. This leader will be a true business strategist with product expertise who has the exceptional executive presence and the ability to manage a large portfolio spanning both early‑stage and mature businesses. This leadership role will be responsible for defining the long‑term vision, strategy, and execution for products that drive significant growth and value for our enterprise customers. You will manage and mentor a team of talented Product Managers, serve as a key liaison to executive leadership, and partner closely with Engineering, Design, Sales, and Marketing to deliver world‑class B2B transportation solutions.

Responsibilities

• Develop and articulate a compelling, long‑term product vision and strategy for your portfolio that aligns with the overall Lyft Business and company goals.
• Take accountability for the overall business results of your product portfolio, including revenue growth, customer acquisition, retention, and feature adoption.
• Conduct deep market research, competitive analysis, and customer engagement to develop a profound understanding of enterprise transportation needs and opportunities across various industries (e.g., Healthcare, corporate T&E).
• Oversee the development and execution of the product roadmap, making high‑impact, data‑driven decisions to prioritize features and initiatives that maximize customer value and business impact.
• Oversee resource allocation across multiple product lines and ensure successful planning, execution, and delivery of technology projects.
• Leverage data analytics to assess effectiveness and continuously optimize performance and ROI.
• Lead a large cross‑functional team, fostering collaboration with Engineering, Design, Data Science, Sales, and Marketing to ensure successful product development and go‑to‑market execution.
• Serve as the product evangelist, clearly communicating product strategy, progress, and performance metrics to executives, stakeholders, and partners.
• Stay abreast of industry trends, emerging technologies, and competitive landscapes to maintain and grow Lyft's position.
• Lead a high‑performing team of Product Managers and Senior Product Managers.
• Continuously optimize product development processes and operating models to increase team efficiency and speed of delivery.

Experience

• Minimum of 10 years managing products across different lifecycle stages (0‑to‑1, turnaround, scaling).
• Proven track record of defining and launching high‑impact software products at scale, preferably in a B2B, Enterprise, or Platform environment.
• Exceptional interpersonal, communication, and presentation skills, cultivating collaborative relationships across teams, stakeholders, and executives.
• Exceptional executive presence with proven ability to influence & present to C‑suite and board‑level stakeholders.
• Demonstrated experience managing and growing a high‑performing team of product managers with development, mentorship, and excitement to exceed goals.
• Steadfast focus on customers, including drivers, passengers, Lyft employees, and enterprise clients.
• Transformational product thinker who drives original strategy and hard strategic calls that changed business trajectory.
• Experience leading distributed teams across multiple geographies and cultures.
• Strategic thinking with data‑driven OKR translation.
• Strong technical fluency to collaborate with engineering and data science.
• Experience in the rideshare, logistics, transportation, or travel technology (T&E) industry.
• Expertise with Enterprise‑level tools, integrations, and administration portals, especially for corporate spending reporting.
• Experience in highly‑regulated industries such as Healthcare Technology.
• A relentless focus on customer obsession and driving tangible business impact.

Benefits

• Great medical, dental, and vision insurance options.
• Mental health benefits.
• Family building benefits.
• Child care and pet benefits.
• 401(k) plan.
• Paid time off: discretionary PTO for salaried, 15 days for hourly.
• 18 weeks paid parental leave for biological, adoptive, foster parents.
• Subsidized commuter benefits.
• Lyft Pink and new benefit opportunities.

Equal Employment Opportunity – Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Hybrid Schedule – The role is in‑office on a hybrid schedule: office 3 days per week on Mondays, Wednesdays, and Thursdays. Hybrid roles may work from anywhere for up to 4 weeks per year.

Compensation – Expected base pay range for the San Francisco or New York area: $236,000 - $295,000. Salary ranges vary by location, qualifications, experience; equity/bonus may also apply.