Director, Product Management (EHR platform) page is loadedDirector, Product Management (EHR platform)Apply locations Tampa Nashville time type Full time posted on Posted Yesterday job requisition id R-101663

Please ensure you read the below overview and requirements for this employment opportunity completely. Job Description: Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic, Credible, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers.Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! This is a hybrid position located in our Tampa or Nashville office, with a portion of the week required in the office. Remote applicants will not be considered. Summary of the Director, Product Management The Director, Product Management will be responsible for oversight of the product strategy, roadmap and lifecycle of our InSync solution. They will define and drive the business plan, short- and long-term growth strategy and positioning of InSync in the market. They will also direct the end-to-end leadership of new and existing features for InSync from inception through all phases of the products’ lifecycle. Responsibilities for the Director, Product Management Overall responsibility for identifying, maintaining and delivering the roadmap the InSync solution Direct day-to-day management of the Product Management team supporting the InSync solution Works with R&D/engineering leadership to align on product direction and in support of delivering the chosen roadmap; owns ultimate responsibility for the delivery of the roadmap and the commercial success of new features/functionality Ensures the proper mix of innovation, compliance, customer retention and tech-debt related work to ensure the solution is at all times market competitive/leading Works with executive leadership to represent their solution, and participates regularly in strategy discussions, status updates, BOD presentations and key customer updates to align on direction and progress Drives buy-build-partner analysis, and where necessary, review potential partner relationships for the product Knows why we are winning and losing in the market and drives changes to our product and processes to create improvement Analyze various market segments and collaborate with leadership to choose the best ones to pursue Qualifications of the Director, Product Management Bachelor's Degree or equivalency required, MBA preferred 8+ years of strategic product management related experience required, with 5 years in a leadership role (leading a solution team) strongly preferred Pragmatic Institute / Pragmatic Marketing certified preferred Experience with best practice agile scrum development and lean startup principles Subject matter expert/industry experience a strong plus (Behavioral Health, Healthcare in general, and/or EMR/EHR experience Proficient in productivity applications such as Microsoft Office and using collaboration and CRM tools such as Slack, JIRA, Aha and/or Salesforce Knowledge, Skills, and Abilities of the Director, Product Management Metrics-driven: Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information Curious and comfortable holding professional conversations with our target buyers and users Tech savvy and passionate about building products Track record of using qualitative and quantitative data to prioritize and drive decision-making Must be a strong writer and public speaker in front of large, senior groups Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties Requires travel to customer and potential sites and industry conferences up to 25%; additionally, must be flexible to work earlier eastern time zone hours for meetings with India based R&D teams Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Us For more than 20 years, Qualifacts has delivered thoughtful innovation, technology, support, and services to the behavioral health and human services market. Most recently, Qualifacts has been on a mission to expand its portfolio to support the patient continuum, from the initial appointment request to final billing and reporting, and everything in between. Qualifacts has headquarters in Nashville and Tampa with employees across the globe, many with strong healthcare and clinical backgrounds to help bring you the best solutions possible.

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