Director, Product – Fraud and Financial Crimes

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7 million customers access over $40 billion in consumer credit. With a relentless focus on improving our customers' financial well‐being, we build products that put more money in their pocket and support their journey toward a better financial future.

About the Role We're looking for a Director of Product to lead our Fraud and Financial Crimes vertical. In this role, you will lead Financial Crimes product management and identify solutions that will benefit both the fraud and fin crimes areas. Partner closely with our Financial Crimes division in developing relevant solutions.

What You’ll Do

Drive product development and strategy for all of Upgrade’s fraud infrastructure including detection, models, third party data integration, and consumer verification measures.

Partner closely with Upgrade’s cross functional fraud management team to monitor and drive improvements on all relevant fraud KPIs.

Lead Financial Crimes product management and identify solutions that will benefit both the fraud and fin crimes areas. Partner closely with our Financial Crimes division in developing relevant solutions.

Act as product owner for scrum teams working to ship fraud platform enhancements.

Evaluate and drive implementation of new third party data and software integrations.

Work closely with the operations team to monitor, troubleshoot and solve issues.

What We Look For

7‑10 years of product management experience in a fast‑paced, entrepreneurial environment.

Significant expertise in fraud strategies, models, data sources and infrastructure in a Fintech environment preferred.

Experience in fraud and fin crimes specific to Fintech/Financial services.

Fluency with product development tools, SQL, web analytics and AB testing software.

Experience with third party APIs & solutions integration.

Ability to lead and resolve questions and conflicts across organizational stakeholders.

What We Offer You

Competitive salary and stock option plan

100% paid coverage of medical, dental and vision insurance

Flexible PTO

Competitive 401(k) and RRSP program

Opportunities for professional growth and development

Paid parental leave

Health & wellness initiatives

The compensation range of this position in San Francisco, CA is USD $230,000 - $250,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job‑related knowledge, skills, education, and experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.

English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.

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