Director, Private Wealth Client Services - Integrations
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Director, Private Wealth Client Services - IntegrationsDirector, Private Wealth Client Services - Integrations 2 days ago Be among the first 25 applicants
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Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success.
We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.
Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s and Forbes among the nation’s top RIA firms, and as one of the industry’s best places to work,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.
This role requires a high degree of flexibility and adaptability, including the ability to travel extensively across the country on short notice, sometimes for multiple weeks at a time. As a front-line culture ambassador, you will play a critical role in integrating new teams into the organization, ensuring alignment with our core values and standards from day one. The position involves leading comprehensive onboarding processes for new clients, often across multiple custodians, requiring a strong understanding of operational workflows and client service protocols. Success in this role demands exceptional communication skills, a proactive approach to relationship building, and the ability to thrive in a fast-paced, high-intensity work environment.
Cresset is seeking a Director, Private Wealth Client Services with 10+ years of experience managing the administrative and operational needs for high-net worth clientele. The candidate will serve as a primary point of contact for clients and collaborate with a portfolio manager to build strong relationships and to drive retention and growth by providing a superior experience.
Primary Responsibilities:
Serve as a primary lead for client onboarding, investment implementation, and private banking services
Create and implement a customized onboarding experience for high-net worth clients
Initiate account opening for complex entities
Transfer and reconcile assets from contra firms
Implement new investment strategies and hire managers as directed by Investment Committee
Process client subscription and redemption of alternative investments documents
Develop detailed asset reconciliation and portfolio activity reports
Attend and actively participate in quarterly client portfolio review meetings
Monitor quarterly client fee schedules
Serve as a liaison between Cresset and client CPA’s and attorneys
Manage tax document facilitation with client CPA’s
Assist internal Planning, Trading, Tax, and Reporting Departments with client related matters
Identify new technology and opportunities to enhance client experience and promote internal scalability
Qualifications and Characteristics:
Bachelor’s degree in Business, Finance, or a related field
10 plus years’ financial services experience working with ultra-high net worth clients
Knowledge of Fidelity and Schwab custodial platforms a plus
Operate in a dynamic and fast-paced environment is essential
Approach problems with creativity, innovation, and tenacity
Possess a strong sense of urgency
Think strategically and operate independently
Multitask to successfully manage multiple assignments simultaneously
Evaluate and prioritize tasks to meet deadlines
Organize and create structure for client relationships
Collaborate and provide meaningful input to the team
Adapt, improvise, and overcome challenges
Quickly and efficiently process and absorb information
Strong attention to detail to achieve thoroughness and accuracy when accomplishing a task
Establish and maintain positive working relationships with clients, peers, CPAs, attorneys, and other professionals
Proactively approach problem solving with strong decision-making capability
Proven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrity
Excellent communication skills, both written and verbal
Proficient in the use of Salesforce, Microsoft Office programs including Word, Excel, PowerPoint and Outlook
What We Offer:
At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $110,000 - $125,000. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs.
It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset’s policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.
*Disclosures related to awards, recognitions, and rankings available here.
Cresset refers to Cresset Capital Management, and all its respective subsidiaries and affiliates. Cresset Asset Management, LLC, also conducts advisory business under the names of Cresset Sports & Entertainment, CH Investment Partners, and Cresset Capital. Cresset provides investment advisory, family office, and other services to individuals, families, and institutional clients. Cresset also provides investment advisory services to investment vehicles investing in private equity, real estate, and other investment opportunities. Cresset Asset Management, LLC is an SEC registered investment advisor. SEC registration does not imply any specific level of skill or training.
Seniority level Seniority levelDirector
Employment type Employment typeFull-time
Job function Job functionFinance, Customer Service, and General Business
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Inferred from the description for this job Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
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- Location:
- Chicago, IL
- Salary:
- $150
- Job Type:
- FullTime
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