Director, Payments Enterprise Risk Management
New Yesterday
Description
: Essential Responsibilities:
Establish overall business or technical strategy for risk management with significant impact on operations.
Influence executive-level decision-making through strategic risk assessments and recommendations.
Partner with stakeholders to implement strategies that reduce or transfer identified risks.
Monitor and analyze risk exposure to ensure alignment with organizational objectives.
Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.
Expected Qualifications:
Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualification:
Key Responsibilities
Risk Strategy & Governance
Design and execute PayPal’s enterprise-wide payments risk strategy as part of the second line of defense across fraud, credit, liquidity, and operational risk.
Establish frameworks for risk assessment, prioritization, and control design, aligning strategies across business functions and geographies.
Lead operational risk committees and contribute to senior leadership forums, providing regular insights and recommendations to executives and the board.
Holistic Payments Risk Oversight
Oversee end-to-end risk assessments of payment operations, including reconciliation, ledger integrity, settlement, and exception management.
Lead efforts to mitigate risks tied to network processing, infrastructure failures, payment fraud, anomalies, processing errors, and vendor exposures.
Identify, monitor, and report key risk indicators (KRIs) and operational loss events; ensure effective remediation and prevention plans.
Operational Resilience & Controls
Develop and enhance operational controls to strengthen payment processing integrity, scalability, and fraud defenses.
Oversee risk modeling initiatives to proactively identify vulnerabilities in transaction networks and implement practical responses.
Lead incident management, including escalation, investigation, root cause analysis, containment, and remediation.
Partner with business, technology, compliance, and governance teams to implement process enhancements that improve resilience.
Partnership & Collaboration
Build strong relationships with payment networks, regulators, financial institutions, and processing partners to strengthen trust and reduce ecosystem-wide risks.
Partner with fraud, compliance, credit, liquidity, product, engineering, treasury, legal, and other teams to ensure comprehensive risk coverage.
Provide strategic risk guidance on new payment products, projects, and technology deployments.
Leadership & Culture
Inspire and mentor diverse talent within risk and payments teams, fostering collaboration, innovation, and accountability.
Act as a thought leader in advancing PayPal’s capabilities in payments risk, operational resilience, fraud management, and governance.
Minimum Qualifications
Bachelor’s degree in business, finance, or related field; advanced degree preferred.
12–15+ years of experience in payments, operational risk, fraud prevention, enterprise risk management, or financial regulation.
In-depth expertise in payment systems, settlement processes, and risk frameworks (SOX, COSO, or equivalent).
Proven track record of success in complex financial or fintech environments.
Preferred Qualifications
Experience with high-volume, high-value payment networks in a fintech, payments processor, or financial institution.
Strong technical acumen for collaborating with engineering and risk teams on tools, models, and algorithms.
Familiarity with global payment requirements, fraud trends, regulatory standards, and compliance practices.
Exceptional leadership, communication, and executive influencing skills.
Demonstrated ability to build cross-functional and external partnerships.
Subsidiary:
PayPal Travel Percent:
0 -
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $152,500 to $262,350 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit .
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .
Who We Are:
to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please .
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
- Location:
- Austin
- Job Type:
- FullTime