Director Operations Education

24 Days Old

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This position is responsible for leading a complex, fast-paced environment with a significant budget and a talented team of over 80 professionals—including 10+ direct reports—across Education, Facilities, and Information Technology. Overview
This position is responsible for leading a complex, fast-paced environment with a significant budget and a talented team of over 80 professionals—including 10+ direct reports—across Education, Facilities, and Information Technology.
In this pivotal role, you’ll shape a world-class learning experience that directly influences student enrollment, retention, and long-term success. You’ll be the driving force behind operational excellence, fostering collaboration, innovation, and a culture of continuous improvement. Your leadership will ensure consistent, high-quality education delivery while empowering teams to perform at their best.
This is more than a job—it’s an opportunity to make a lasting impact on students’ lives and the future of education.
What We Offer
$103k - $130k annual Weekends OFF Paid Training FREE UTI or Concorde Tuition for you AND your Immediate Family Medical/Dental/Vision/Life Ins/STD & LTD Ins 401K, Paid Holidays, Paid Time Off Paid Parental Leave ADD OTHER BENEFITS
Responsibilities
Lead Cross-Functional Excellence Drive operational success across education, facilities, and IT by focusing on key performance metrics (e.g., P&L, student-to-instructor ratio, campus program mix). Champion data-driven decision-making, talent development, and change management to ensure a high-performing, mission-aligned environment. Lead and direct reports. Inspire and Guide Educational Leadership Oversee second-level leaders who manage instructional teams, ensuring a consistent, high-quality student experience. Foster a culture of academic excellence by supporting curriculum delivery, classroom readiness, and a safe, engaging learning environment. Drive Campus-Wide Collaboration Partner with campus leaders to optimize outcomes such as student persistence, retention, employment, and financial performance. Align operational strategies with educational goals to create a unified, student-centered campus culture. Ensure Seamless IT Operations Monitor and resolve technical issues in alignment with IT service level agreements (SLAs), ensuring minimal disruption to learning and operations. Oversee Facilities and Equipment Readiness Manage the maintenance of campus facilities, instructional equipment, and training aids to ensure a safe, functional, and inspiring learning environment. Champion Campus Safety and Compliance Lead safety initiatives and ensure adherence to all legal, regulatory, and accrediting standards, including industry partner expectations and Clery Act reporting as a designated Campus Security Authority (CSA). Build and Elevate High-Performing Teams Recruit, develop, and retain top operational talent. Foster a culture of accountability, recognition, and continuous improvement through coaching, performance management, and career development. Recognize and Reward Excellence Celebrate team achievements and individual contributions to reinforce a culture of engagement, motivation, and shared success. Adapt and Excel Embrace additional responsibilities as needed to support the evolving needs of the campus and its mission.
Qualifications
Education / Experience
Bachelor’s Degree required, Business Administration or Management preferred 10 years of progressive professional experience in operations or service related industry 5 years leadership or management experience in operations or service related industry including P&L/budgetary responsibility
Skills
Project Management and strategic thinking skills Excellent interpersonal communication skills, both verbal and written. Leadership skills in areas such as motivating, building a strong culture, change management, driving customer service excellence and the ability to create a highly desirable workplace. Excel at leading, motivating, coaching and developing their team Time management and organization skills, can adapt to a changing fast-paced environment Problem solving, analytical and decision making skills, using good judgment and professionalism Public speaking, and computer skills Ability to navigate in a matrix organization Ability to identify trends and continually improve processes
Abilities
Must be able to lift, carry, push, or pull up to 5 pounds or less throughout the workday. Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday. Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday. Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday. May require some occasional overnight travel.
Work Environment
Work is performed indoors in a climate controlled environment. Work is infrequently performed near moving mechanical parts Short periods of limited exposure to non-hazardous levels of dust, light welding fumes or airborne particles.
About Us
It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!
#INSUTI
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Location:
Rancho Cucamonga, CA
Salary:
$150
Category:
Management And Consultancy

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