Overview

Become a part of our caring community and help us put health first. This high-impact role is designed for talent seeking enterprise visibility, strategic influence, and accelerated career growth. As the Director, Office of the CEO, you will work directly with the Chief of Staff to the CEO, orchestrating the most critical leadership meetings, shaping how priorities are executed, and driving alignment across the organization. You will be responsible for managing Enterprise Leadership priorities and influencing how decisions are made at the highest levels.

Key Responsibilities

• Drive enterprise management processes across regular leadership meetings, board meetings, and other major external meetings (e.g., DRI, Meet Week, Board of Directors, Leadership Retreats, etc.)
• Set agendas ensuring topics reflect strategic priorities and enable timely decision-making
• Coordinate cross-functionally on topics, building relationships across all teams in the organization
• Provide strategic direction on materials guiding content development to reflect leadership intent, enterprise context, and stakeholder impact
• Review and refine draft materials, offering high-level feedback that aligns with CEO and ELT expectations, and elevates clarity, coherence, and strategic relevance
• Ensure disciplined execution of enterprise processes, proactively managing timelines, dependencies, and stakeholder engagement to deliver seamless outcomes
• Track and manage key decisions and follow-ups, ensuring resolution, documentation, and integration into enterprise workflows
• Escalate when priorities are delayed or need executive input

Lead key enterprise coordination meetings to ensure alignment and transparency across leaders.

Continuously improve governance functions – simplifying processes, eliminating friction, and identifying new opportunities to enhance agility, transparency and cross-functional coordination.

Partner with FP&A to manage Humana’s annual enterprise dashboard—ensuring visibility, accountability, and progress against goals.

Coordinate Humana’s corporate calendar, including enterprise leadership meetings, budget cycles, performance review cycles, and key leadership communications.

Manage internal Health Care Leader resource to support management process.

Exercise independent judgment and decision-making in ambiguous or high-pressure situations, acting as a trusted advisor and proxy for the Chief of Staff when needed.

And other duties as assigned.

Key Capabilities

• Executive presence and the ability to influence at the highest levels
• Deep understanding of Humana’s business and strategic levers
• Exceptional organizational and communication skills – particularly executive communications
• High emotional intelligence and adaptability in dynamic environments
• Mastery of enterprise tools including Microsoft product suite
• Ability to operate independently and make decisions under pressure

Use your skills to make an impact

Required Qualifications

• 5–7 years of experience in strategic operations, or executive support.
• Management consulting experience is strongly preferred.
• Advanced degree (MPP, MBA, MPH) preferred

Location

Preferred working locations are Louisville, KY and Arlington, VA (Washington, DC metro area) and New York City or alternative hub sites on a case-by-case basis. The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week).

Travel

Willingness to travel 20-30% of time

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$138,900 - $191,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.