Director of Transient Sales - Regent Santa Monica Beach Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.
Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries.
Job Summary:
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
The Director of Transient Sales is a dynamic and results-oriented leader responsible for overseeing all leisure sales initiatives for an ultra-luxury property. You'll be instrumental in driving revenue by developing and executing strategic sales plans to attract and retain high-net-worth leisure clients, travel advisors, and luxury travel consortia.
A little bit about your day:
Reporting to the Director of Sales & Marketing, every day is different, but you’ll mostly:
Strategic Sales Development: Develop and implement comprehensive strategic sales plans to secure new corporate and leisure accounts, while simultaneously nurturing and expanding existing business relationships.
Market Penetration: Conduct thorough market research to identify, qualify, and pursue emerging business opportunities within the luxury travel sector.
Partnership Leverage: Effectively utilize IHG Global Sales partnerships to capture incremental business and expand the property's reach.
Client Engagement & Relationship Management: Build, cultivate, and maintain strong, long-term relationships with key stakeholders including corporate travel managers, travel management companies, luxury travel advisors, Consortias and individual clients.
Sales Representation & Advocacy: Act as a brand ambassador for the resort at industry events, trade shows, and client meetings.
Performance Management & Reporting: Deliver accurate sales activity reports, robust forecasts, and clear performance updates to senior management.
Team Leadership: Provide guidance, mentorship, and support to property-level leisure sales teams, ensuring consistency and excellence in execution.
Internal Collaboration: Partner closely with internal teams—including Sales, Marketing, Events, and Operations—to ensure a seamless and exceptional experience for all clients and their guests.
Luxury Service Excellence: Demonstrate a deep understanding of luxury service culture and an unwavering commitment to upholding Regent brand standards.
What we need from you:
A minimum of 5-8 years of progressive sales experience in luxury hospitality, with at least 3-5 years in a senior leisure sales leadership role.
Bachelor's Degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field.
Proven ability to lead, motivate, and develop high-performing teams in fast-paced environments.
Strong skills in negotiation, presentation, and communication.
Extensive experience working with high-end leisure markets, luxury travel agencies, and major luxury consortia.
Deep understanding of the luxury travel market, guest expectations, and 5-star service standards
Ability to travel extensively domestically and internationally.
A polished, professional, and approachable demeanor reflective of a luxury brand.
Self-motivated, team-oriented, ambitious, and driven for sales success.
Excellent problem-solving skills and a high level of attention to detail.
What you can expect from us:
The salary pay range for this role is $140,000.00 to $170,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay.
We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
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