Director of Training and Development ( {{city}})
New Today
Chick-fil-A Brentwood is seeking a Director of Training & Development to lead all aspects of their team's training, development, and growth. This is a key position for a top-performing Chick-fil-A restaurant known for its high volume and commitment to excellence and community. The ideal candidate will be a natural mentor who is people-oriented, detail-oriented, and possesses strong communication and project management skills. The Director will be responsible for ensuring operational excellence and investing in the professional and personal growth of team members.
All candidates should make sure to read the following job description and information carefully before applying.
Responsibilities include:
Leading the Certified Trainer (CT) team and owning the CT program.
Implementing and managing training programs such as Pathways and Frontlines.
Conducting regular one-on-one meetings with team members to provide feedback and support their growth.
Participating in the hiring and onboarding process.
Developing and scaling training programs to prepare for potential future expansion, including the opening of a second restaurant.
Spending partial time in operations to observe, coach, and provide feedback to new team members and Certified Trainers.
Qualifications:
A minimum of 5 years of leadership experience in training, or development-focused role.
Experience in a high-volume, fast-paced environment is preferred, but strong leadership skills are essential.
A bachelor's degree is preferred, but significant history, experience, and a strong personality will be considered in its place.
Experience in hospitality or a similar service-oriented industry is a plus.
Bilingual (Spanish/English) is a nice-to-have asset.
Compensation & Benefits:
Competitive Salary
Generous PTO Plan
401(k) with an employer match.
Comprehensive Benefit Plan
And More!
- Location:
- Brentwood, California