Director of Technology

Location: Las Vegas, Nevada

THE JOB:

As Director of Technology, you will lead the complete technology lifecycle at Richtech Robotics from product development to hands-on robot deployment. Youll manage a multi-disciplinary team across engineering, installation, technical training, and field support. Whether coding firmware or overseeing a tradeshow robot setup, you ensure tech delivers in every environment.

THE DAY-TO-DAY:

• Lead two core functions: engineering & R&D, and deployment & technical operations.
• Oversee product architecture and development including firmware, backend, hardware-software integration, and cloud systems.
• Manage installation teams responsible for delivering, assembling, and activating robots at customer locations across the U.S.
• Ensure all robot deployments whether for sales, rentals, or event support are executed on time, fully functional, and client-ready.
• Develop and maintain standard installation, training, and handoff procedures.
• Coordinate technical staff at exhibitions, tradeshows, and customer events to provide live support and system demonstrations.
• Collaborate with Sales and Customer Service to support escalated issues, training needs, or unique project adaptations.
• Define sprint planning, QA/testing protocols, bug tracking, and release cycles for internal software tools and remote support platforms.
• Monitor robot performance data, remote diagnostics, and field feedback to inform product improvements.
• Hire, train, and mentor engineers, installers, and technical support staff across multiple time zones and projects.

THE IDEAL CANDIDATE:

You thrive at the intersection of engineering and execution. You can lead a product sprint in the morning and a live deployment call in the afternoon. You see robots as systems code, casing, power, and people and you know how to manage the full chain from prototype to performance.

QUALIFICATIONS:

• 5+ years in a technical leadership role, spanning both development and field deployment
• Experience with robotics, automation systems, or IoT-based hardware platforms
• Strong command of system integration: embedded firmware, cloud, networking, and diagnostics
• Proven ability to manage install teams, service schedules, and nationwide client site logistics
• Comfort with hands-on environments: wiring, testing, configuring, and supporting hardware
• Bachelors degree in Computer Science, Electrical Engineering, or related field
• Willingness to travel occasionally for key project launches or major exhibitions