Summary Objective:

Develop Fit360 programs and grow business by creating member relationships, leading Fit360 Coaches to success, and working with the team to exceed all goals and expectations.

Essential Functions:

Deliver the ultimate fitness experience to every member, every time

Design weekly Fit360 programs and recommend exercises according to guidelines

Develop Fit360 business and exhibit dedication to the member experience

Grow percentage of participating Fit360 members to exceed monthly goals

Monitor small-group fitness trends and member feedback to provide insight on Fit360 programs

Visit Fit360 classes on a weekly basis

Manage, coach and motivate Fit360 Coaches

Job Responsibilities:

Recruit, hire, and train Fit360 Coaches

Lead Fit360 classes, set-up and break down according to published schedule and course offerings

Understand all Fit360 offerings

Serve as primary point of contact for all new and existing members

Engage all new and existing members in Fit360 value discussions

Maintain accurate records of Fit360 Member Participation Rates

Ensure 70 percent new member Fit360 trial class participation

Ensure 40 percent conversion rate to Fit360 consistent participation

Follow through and monitor all Fit360 leads and prospects, at one, 30, and 90 days

Work with other team members to establish and achieve measurable goals

Utilize technology for all personal training programming, scheduling, and billing

Record all hours accurately

Understand and follow employee standards of conduct and ethics

Understand and uphold club building, facilities, service, program, and emergency procedures

Complete all in-house staff training as assigned

Assume other duties as assigned

Work early mornings, evenings, and weekends as required

Required Knowledge, Skills & Abilities:

Excellent verbal and nonverbal communication skills

Excellent listening skills

Ability to motivate and nurture others

Demonstrated selling skills

Strong work ethic that includes punctuality, organization, and attention to detail

Ability to maintain a friendly, enthusiastic, and positive attitude

Outwardly facing professional appearance

Confidence and desire to create new relationships quickly

Ability to quickly acquire and apply new knowledge and skills

Ability to handle challenging customer experiences with patience, tact, and professionalism

Superior sense of customer service at all times

Willingness to work flexible hours

Excellent telephone etiquette

Mastery of Small Group Training Business Development

Mastery of Small Group Training Sales

Understanding of basic cash procedures

Required Experience, Education & Certifications:

Personal training experience (preferred)

Nationally recognized personal training certification from a US Fitness accepted provider is required within 30-days of hire

CPR/AED Certification is required

Participate in professional development and continuing education opportunities in order to maintain national certification per year

Employee Benefits:

All US Fitness team members receive:

Complimentary Membership and Guest Privileges

Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs

Discounts on Serenity Day Spa Services and all apparel

Employee Referral Gift

In-house Continuing Education Credits and CEC Reimbursement

Additional Full Time Benefits:

Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits

401(k) Retirement Plan

Paid Time Off

Relocation:

Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the

Know Your Rights

notice from the Department of Labor.null