Director of Street Outreach and Housing
New Yesterday
About the Position The Director of Street Outreach & Housing provides strategic leadership, clinical oversight, and program management for the Street Outreach Team (SOT) and related housing programs. This role ensures high-quality, client-centered services that align with best practices in harm reduction, trauma informed care, and housing first. The Director is responsible for managing several sub programs, supervising outreach, housing navigation and ICMS staff and interns, maintaining program compliance, managing partnerships, and driving innovation to expand housing stability solutions.
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Primary Responsibilities Supervisory & Staff Development Provide direct supervision to program staff, including mental health, substance use, case management, housing navigation, and harm reduction specialists
Lead 1:1 supervision sessions, monthly supervisor meetings, case conferencing, and weekly team huddles
Hire, train, onboard, and evaluate staff; address performance issues; mediate conflicts
Program Administration Oversee budgets, expenses, department grant reporting, and program data/outcomes tracking
Approve check requests, staff reimbursements, timecards, and program supplies
Review and sign Housing Stability Plans, incident reports, and program expense requests
Manage SOT Google Drive, training library, and resource lists
Ensure timely submission of monthly, quarterly, and annual reports
Ensure program compliance with city/county contracts, including staff training, HMIS reporting, data corrections, audits, and city communications
Oversee enrollments, meetings, program rules, KPIs, MOUs, and compliance with contract requirements for the Safe Parking, Pathway Interim Housing, TLS and Rapid Rehousing programs
Maintain strong relationships with key partners (e.g., LAHSA, PORT, USHS, HOPE, Beacon Housing, Kaiser, USC, UCLA, community faith partners)
Coordinate donations, volunteer engagement, and community events
Represent the agency in outreach coalitions, faith-based committees, and public presentations
Qualifications Background in social services, ideally in homelessness and housing
Proven supervisory experience with large, multidisciplinary teams
Strong knowledge of HMIS, compliance, and documentation (or similar database)
Collaborative leader with excellent communication and problem-solving skills
Experience with database management, PowerPoint, Excel and presentation skills
Mental Health related degree suggested (MSW, MFT, Psychology etc.); Clinical licensure preferred (LCSW, LMFT, Psychologist etc.)
Application Process Application Deadline: Friday, October 10, 2025
How To Apply: Send cover letter, resume, and references to Ryan Greer, Vice President of Programs, at ryang@friendsindeedpas.org.
Benefits 10 days of vacation plus one organization-wide week off in the winter and one in the summer (4 work weeks total)
Paid sick time
All major holidays
Medical, Dental and Vision fully paid
403(b) plan with employer match
Up to $500/year for professional development
Employee assistance program
Mileage reimbursement
Friendly work environment
Friends In Deed is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. We embrace and celebrate the spectrum of our employees’, volunteers’, and clients’ age, color, ability or disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, neurodiversity, and other characteristics that make our employees, volunteers, and clients unique.
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- Location:
- Pasadena, CA
- Salary:
- $150
- Job Type:
- FullTime
- Category:
- Marketing, Advertising And PR