Property

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Location Description

Welcome to AC Hotel Oakland Downtown and Residence Inn Oakland Downtown, two distinctive properties within the Pyramid Global Hospitality portfolio. Situated in the vibrant heart of Oakland, California, our team members are part of a dynamic and diverse environment where exceptional service and collaboration are at the forefront of everything we do.

At both properties, we foster a culture of growth, teamwork, and inclusivity. Whether you're in guest services, food and beverage, or event planning, you'll have the opportunity to develop your skills and contribute to the success of a people-first organization. If you're passionate about hospitality and ready to join a supportive and energetic team, AC Hotel Oakland Downtown and Residence Inn Oakland Downtown is the perfect place to take your career to the next level.

Overview

The Director of Sales is responsible for leading and executing the sales strategy for the hotel. This role drives revenue through proactive sales, building and maintaining strong client relationships, and maximizing market share in extended stay, corporate, and group segments. The Director of Sales partners closely with the General Manager and revenue team to position the hotel competitively within the market while ensuring Marriott's standards of service and hospitality are met.

Key Responsibilities Revenue Growth & Profitability - Driving top-line revenue through new business acquisition, account management, and strategic partnerships. Optimizing mix of business (corporate, group, leisure, long-stay, transient). Market Positioning & Strategy Understanding the competitive set, market trends, and demand generators. Creating sales strategies aligned with brand positioning and property goals. Relationship Building Developing strong client, partner, and community relationships. Leading sales teams to build trust and long-term loyalty with key accounts. Leadership & Team Development Coaching and motivating sales managers to achieve targets. Driving accountability while creating a high-performance, collaborative culture. Collaboration with Operations & Revenue Management Partnering with GMs, Revenue Managers, and Marketing to ensure alignment. Balancing rate integrity, occupancy, and long-term guest value. Key Attributes Strategic Thinker - Can analyze market data and anticipate future trends. Results-Oriented - Focused on KPIs: RevPAR, ADR, group room nights, catering revenue, etc. Strong Communicator - Articulates vision internally and sells value externally. Negotiation & Closing Skills - Confident in securing business while protecting profitability. Resilient & Adaptable - Navigates downturns, shifts in demand, or competitive pressures. Customer-Centric - Builds solutions around client needs without compromising property goals. Inspirational Leader - Motivates a diverse team and sets a culture of accountability and excellence. Analytical & Data-Driven - Leverages STR reports, pace reports, and CRM insights to guide decisions. Qualifications Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related field. Minimum 3-5 years of hotel sales experience with progressive leadership responsibilities; previous Marriott experience (FOSSE, CITY, MARSHA) preferred. Proven ability to develop, execute, and measure sales strategies that drive revenue across transient, group, and extended-stay segments. Strong understanding of local market dynamics, competitive set analysis, and effective business development practices. Excellent communication, negotiation, and relationship-building skills with the ability to influence internal and external stakeholders. Advanced knowledge of sales principles, hospitality operations, and account management practices. Proficiency in Microsoft Office Suite, Marriott sales systems, and CRM platforms. Exceptional writing and presentation skills with results-oriented communication tailored to client and leadership audiences. Demonstrated ability to analyze performance data, identify trends, and implement strategies to meet or exceed revenue goals. Highly organized with the ability to prioritize competing demands, manage multiple projects, and maintain focus under pressure. Strong leadership presence with a collaborative, hands-on approach, fostering teamwork across departments. Commitment to upholding brand standards and delivering a best-in-class guest and client experience.

Compensation Range

The compensation for this position is $130,000.00/Yr. - $140,000.00/Yr. based on qualifications and experience.