This leading IT company delivers a superior experience to the best-run businesses in Florida and beyond. Currently seeking a strategic and results-driven Director of Sales & Growth to be responsible for developing and executing a cohesive go-to-market strategy for both new client acquisition and existing client retention and expansion.

The Company For 25 years, this company has provided IT, Cloud, and Cybersecurity services to small to medium-sized Florida-based companies. The company, which is Great Place to Work Certified since August 2021, focuses on core values of growth and transparency in addition to outstanding benefits and a family-run culture that puts employees before profit. Seeking a Director of Sales and Growth to be accountable for driving sustainable revenue growth, improving market share, and nurturing strategic partnerships.

The Compensation $300K$350K OTE with Base-to-Variable Compensation Structure (40/60 or 50/50) Commensurate with Experience

The Location Office Located in Jacksonville, FL with Hybrid Work Arrangement (apx. 50% Onsite & 50% Remote Depending on Business Needs)

The Benefits Four Medical Plans to Choose From & Dental and Vision Coverage (with Company Contribution Toward Premiums) Access to No-Wait Online Doctor for Common Health Queries Unlimited Access to Local Popular Fitness Studios across the United States through FitOn Scaled PTO Plan Starting with 3 Weeks and Increasing up to 4 Weeks at Year 2 401(k) Plan with 4% Company Match Relocation Assistance Available Paid Maternity, Paternity, Adoption and Foster Leave Flexible Spending Accounts 100% Coverage for Long-Term Disability Insurance AI-Enabled Tech Stack to Streamline Operational Efficiency Access to Professional Sales Development Training/Platforms and MSP Specific Sales Peer Groups through MSP Growth Pros Career Path Meetings in Lieu of Performance Reviews with a Focus on Determining Future Advancement Monthly Themed Office or Remote Festivities, Events, and Entertainment Team-First Mentality with a Focus on Encouragement and Support, Recognition and Rewards, and Actively Hearing and Implementing Employee Feedback Flexible Workweek with a Natural Balance of Longer & Lighter Days

The Role Achieve overall annual revenue targets, quarterly sales goals, and consistent year-over-year increase in net new sales bookings. Report directly to the President and serve as a highly visible and contributing member of the executive leadership team. Evaluate sales team performance, provide in-field coaching based on direct observation (not just CRM data), and lead recruiting efforts in partnership with HR to build a high-performing team. Oversee the Sales Manager and Business Development Executives to expand the pipeline, maintain high close rates, and deliver consistent revenue growth. Report regularly on revenue performance, pipeline health, and market trends to executive leadership, making data-driven recommendations. Provide executive-level sales support for key opportunities, regularly participating in field meetings and customer interactions to gather real-time insight and model strategic selling. Partner with Learning & Development to design and implement structured onboarding programs and scalable sales training curricula that support both new hire ramp-up and ongoing career development. Actively observe and engage with sales reps in the field to identify blockers, refine enablement strategy, and ensure sales systems, coaching, and content remain grounded in real-world applicationnot just high-level data. Monitor the revenue pipeline and lead volume, adjusting as necessary to reach year-over-year growth rate. Develop and execute a holistic go-to-market plan that leverages market insights, competitor analysis, and industry trends. Identify and explore growth opportunities, including new markets, services, and partnerships, while maintaining focus on the organizations long-term vision. Establish a transparent forecasting process with accurate sales projections and performance metrics. Partner with the Operations, Finance, and Service Delivery teams to ensure seamless onboarding, solution delivery, and account management. Foster a culture of collaboration, continuous improvement, and accountability across all revenue-generating functions. Maintain and improve client retention rates and reduce churn. Effect growth in average revenue per account through up-sell and cross-sell initiatives and increased quantity and quality of pipeline opportunities with measurable improvement in lead-to-close conversion rates. Evaluate marketing channels and tactics, guiding to optimize campaigns for maximum ROI. Maintenance of a balanced pipeline across Jacksonville, Orlando, and Tampa markets. Work closely with the Marketing Manager to refine messaging, campaigns, and demand-generation initiatives that drive brand awareness and lead acquisition. Partner with marketing to improve lead generation, MQL quality, and conversion rateswhile maintaining a primary focus on driving channel partner satisfaction and growing incremental revenue through the channel.

The Background Profile Bachelors Degree required preferably in Business, Marketing, or related field; MBA or Advanced Degree a plus 10+ years of proven B2B sales leadership experience in a service-based business (e.g. MSP, IT consulting, or professional services) Formal sales training/certification required, ideally through Sandler or a comparable consultative methodology (e.g. SPIN Selling, Solution Selling, or IMPACT) Proven track record of building and leading high-performance sales teams focused on new business generation and acquiring net-new clients (e.g. 80% of teams consistently met or exceeded revenue targets) Proven ability to coach and hold sales teams accountable to KPIs while empowering frontline managers and reps to own the full sales process; strong performance management instincts and ability to make difficult personnel decisions quickly when necessary Stable career progression with 45 year tenures at the same company in relevant leadership roles Prior experience in a people-centric, service delivery business with a strong client-experience mindset; previous Managed Service Provider (MSP) experience a plus Previous experience working with small businesses, owning a business, or working with a family business with hands-on involvement in sales operations Prior experience with HubSpot CRM or a similar system Ability to travel locally between Jacksonville, Orlando, and Tampa offices on a weekly basis and up to 10% travel as needed for day trips and conferences

The Ideal Profile Experience working directly with local MSPs of similar or larger size in the Tampa area Demonstrated ability to manage underperformance quickly and effectively Strong decision-making instincts; able to balance empathy with accountability Track record of using CRM metrics and firsthand observation of rep behavior to assess performance, coach effectively, and optimize sales processes Demonstrated ability to build onboarding and development programs beyond role play, using structured, scalable training frameworks that keep both new and veteran reps engaged and progressing Experience leading cross-functional efforts across sales, marketing, channel, and client strategy functions Track record of consistent revenue growth and quota attainment across multiple years and roles Ability to build trust quickly within a newly formed team Strong verbal, written, and visual communication and presentation skills Comfortable working within a people-driven and not numbers-driven culture Highly analytical mindset with the ability and desire to research and resolve complex issues Exceptional leadership skills to coach, manage, drive performance, and foster innovation