Director Of Restaurant Operations – Join a Premier Restaurant Group! Up to $140K Base

New Today

Director of Operations - For a Premier Restaurant Group! We are an ambitious restaurant group with three established locations in the Grand Rapids area, committed to becoming the #1 hospitality destination regionally and beyond. Our culture is built on delivering exceptional guest experiences through high-caliber service and operational excellence. We're expanding with plans for two additional locations and seeking a visionary leader to guide our growth. Position Overview: We are seeking an experienced Director of Operations to lead our restaurant group's strategic vision and day-to-day operations. This role oversees approximately 250 team members across our locations and will be instrumental in scaling our operations as we expand. The ideal candidate will be a hospitality industry veteran who thrives in dynamic environments and is passionate about building upon our already strong foundation. Key Responsibilities: Strategic Leadership
Develop and execute comprehensive operational strategies to position the company as the premier hospitality group in the region
Lead expansion planning and implementation for new locations
Drive revenue growth and operational efficiency across all properties
Team Development & Culture
Identify, nurture, and develop talent throughout the organization
Foster internal growth opportunities and career advancement pathways
Maintain and elevate our high-caliber hospitality culture
Build and lead a management structure capable of supporting expanded operations
Operational Excellence
Oversee daily operations across all locations, ensuring consistency in service and quality
Implement systems and processes that support scalable growth
Monitor financial performance and operational metrics
Ensure compliance with all regulatory and safety requirements
Guest Experience
Maintain unwavering focus on exceptional guest satisfaction
Establish service standards that reflect our commitment to hospitality excellence
Address and resolve operational challenges that could impact guest experience
Qualifications: Required Experience & Skills
5+ years of progressive leadership experience in upscale/fine dining hospitality operations
Proven track record managing multi-unit restaurant operations
Experience overseeing teams of 100+ employees
Strong financial acumen with P&L management experience
Demonstrated success in scaling restaurant operations
Leadership Qualities
High emotional intelligence with exceptional interpersonal skills
Ability to remain calm and decisive in high-pressure, fast-paced environments
Strategic thinker who can balance big-picture vision with operational details
Natural talent developer with a passion for mentoring and growing teams
Unwavering commitment to hospitality excellence
Cultural Fit
Deep appreciation for the art of hospitality and guest service
Bib Gourmand-level service mindset focused on exceptional experiences
Resilient leader who thrives in dynamic environments
Alignment with our values of putting guests first while developing our people
What We Offer Compensation & Benefits
Competitive base salary: $120,000 - $140,000
Possible incentive opportunities
Comprehensive benefits package
Growth opportunities within an expanding organization
Professional Environment
Join a company with high standards and equally high support
Opportunity to shape the future of a growing hospitality group
Collaborative leadership team committed to excellence
Resources and backing to implement strategic initiatives
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward. Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP.
Apply
Location:
Grand Rapids
Job Type:
FullTime

We found some similar jobs based on your search