JOB SUMMARY

The Director of Rehabilitative Services is a key leadership role tasked with overseeing a diverse range of therapeutic services including pediatric and adult physical therapy, occupational therapy, speech and language therapy, chiropractic services, and the clinical team support staff. This position requires a strong commitment to upholding the standards set forth by the Accreditation Association for Ambulatory Health Care (AAAHC) and the Centers for Medicare & Medicaid Services

(CMS), ensuring that all services meet federal, state, and organizational regulations and quality standards.

ESSENTIAL FUNCTIONS

Duties include but are not limited to:

• Deliver direct patient care services, ensuring the highest standards of therapeutic interventions and patient outcomes, including Comprehensive assessments, individualized care plans, hands-on therapeutic interventions and maximize recovery. This will be 80% of the position duties.
• Formulate and execute strategic plans aligned with organizational objectives, focusing on the enhancement of service quality and patient satisfaction.
• Promote a culture of high standards in patient care through continuous improvement and adherence to quality assurance principles.
• Provide Clinical Direction across all service areas, ensuring cohesive service delivery and operational efficiency.
• Develop, implement, and review operational policies and procedures to align with AAAHC and CMS guidelines.
• Ensure that all departmental practices comply with relevant AAAHC standards and CMS regulations.
• Conduct regular audits and reviews to identify compliance risks and implement corrective actions promptly.
• Liaise with compliance officers and external auditors to maintain transparency and address deficiencies.
• Work with clinic manager to identify resource opportunities available to the department, procurement of resources that align with departmental needs and compliance standards.
• Monitor financial performance, adjusting strategies to maximize department efficiency and resource utilization.
• Direct and mentor staff, clinically and is the subject matter expert on clinic practices for all service lines in the department fostering an environment that supports professional development and high performance.
• Manage staff recruitment, retention, training, and support the evaluation processes, emphasizing competence in AAAHC and CMS requirements.
• Uphold superior patient care standards, integrating best practices in rehabilitative and therapeutic disciplines.
• Address complex patient care issues, ensuring that all treatments are delivered with ethical considerations and respect for patient dignity.
• Participate in meetings and represent OHC as required.
• Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA).

Performs related duties.

PROFESSIONAL BEHAVIOR

• Effectively plan, organize workload and schedule time to meet the demands of the position.
• Work in a cooperative and professional manner with OHC and GPTLHB staff.
• Treat Great Plains tribes and collaborators with dignity and respect.
• Utilize effective verbal and written communication skills.
• Advance personal educational development by attending training sessions and seminars as appropriate.
• Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
• Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
• Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.
• Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
• Maintain and ensure organizational privacy and confidentiality.
• Handle crisis and tolerate stress professionally.
• Be self-directed and take proactive initiative to assist others.
• Resolve issues with other departments and coworkers without direct supervision if needed.
• Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
• Promote an alcohol, tobacco and drug-free lifestyle.
• Embrace modes of appearance and attire that reflect a professional presence.
• Adhere to GPTLHB policies and procedures.

Other duties as assigned by the Supervisor

REQUIREMENTS

• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
• Possess the ability to resolve issues with other departments and coworkers without direct supervision.
• Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
• Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.
• Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization.
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.

Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.

SUPERVISORY CONTROLS

Supervisory Controls (Level 4):

The supervisor sets the overall objectives and resources available. The employee and supervisor, in consultation, develop deadlines, projects, and work to be done.

The employee is considered an expert and is responsible for planning and carrying out the assignment, resolving most of the conflicts that arise, coordinating the work with others as necessary, and interpreting policy on their own initiative in terms of established objectives. In some assignments, the employee also determines the approach and methodology to be used. The employee keeps the supervisor informed of progress and potentially controversial matters.

Completed work is reviewed only from an overall standpoint in terms of feasibility, compatibility with other work, or effectiveness in meeting requirements or expected results

GUIDELINES

Guidelines (Level 4) Licensed Independent Practitioner (LIP):

Guidelines include state and federal laws and regulations, OHC policies and procedures, OHC Medical Staff Bylaws, professional standards of medical practice, medical standing orders, and Centers or Medicare and Medicaid Services Conditions of Participation manual. These guidelines are not applicable to every situation encountered and require independent judgment, selection and interpretation in application.

COMPLEXITY

Complexity (Level 4)

The work typically includes varied duties that require many different and unrelated processes and methods, such as those relating to well established aspects of an administrative or professional field. Decisions regarding what needs to be done include the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data.

The work requires making many decisions concerning such things as interpretation of considerable data, planning of the work, or refinement of the methods and techniques to be used.

SCOPE AND EFFECT

Scope and Effect (Level 4):

The work involves establishing criteria; formulating projects; assessing program effectiveness; or investigating or analyzing a variety of unusual conditions, problems, or questions.

The work product or service affects a wide range of organizational activities, major financial activities, or the operation of other programs divisions of the organization.

PERSONAL CONTACTS

Personal Contacts (Level 3) Licensed Independent Practitioner (LIP):

Contacts are typically with clinical providers, patients, employees, community resource agencies, patient family members, CDC, State Departments of Health, local Health Departments, Tribal Health programs, and the general public.

PURPOSE OF CONTACTS

Purpose of Contacts (Level 3):

The purpose is to influence, motivate, interrogate, or control persons or groups. The persons contacted may be fearful, skeptical, uncooperative, or dangerous. Therefore, the employee must be skillful in approaching the individual or group in order to obtain the desired effect, such as gaining compliance with established policies and regulations by persuasion or negotiation or gaining information by establishing rapport with a suspicious informant.

PHYSICAL DEMANDS

Physical Demands (Level 2):

The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The employee must be able to read, write, speak and hear.

WORK ENVIRONMENT

Work Environment (Level 2):

The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines; exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

Supervisory and Management Responsibility (Level 6):

This is a department head with final responsibility and authority for the accomplishment of objectives, utilization of resources within a major jurisdictional subdivision. The employee is accountable for the effective and efficient management of the work to achieve goals and objectives. The employee usually receives limited guidance in the form of approval/denial on matters of policy, service levels, goals or objectives from high authorities.

Direct Reports

None

EDUCATION & EXPERIENCE REQUIREMENTS

Knowledge (Level 7):

Education/Relevant Experience: Doctorate degree; or master’s degree and five (5) years of relevant experience; or bachelor’s degree and seven (7) years of progressively responsible relevant experience. The experience required for management positions will be inclusive of at least five (5) years of supervisory experience and three (3) years of senior management experience.

This is an executive-level clinical director position requiring post-secondary education and/or considerable experience. Individuals must have applicable education and/or experience applying a wide range of concepts, principles, and practices of a professional or administrative occupation to difficult and complex work assignments; or applicable education and/or experience applying comprehensive, intensive, practical knowledge of a technical field, and skill in applying this knowledge to the development of new methods, approaches, or procedures.

PREFERRED EDUCATION REQUIREMENTS

One of the following: Doctorate of Physical Therapy, Doctorate of Occupational Therapy, Doctorate of Chiropractic or Doctorate of Speech.

PREFERRED EXPERIENCE REQUIREMENTS

Five (5) years of relevant experience.

The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal.

Employment is contingent upon the outcome of all required criminal background checks.

Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis

B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.