Director of Quality Assurance - LenderAI Platform
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Salary:
About iBusiness Funding
iBusiness Funding is a software and lender service provider specializing in small business lending. Our technology, team, and process enable us to support loans from $10,000 to $25 million for our lending partners. Our technology solutions have been proven to quickly scale our clients portfolios without the need for additional overhead. Our flagship product, LenderAI, features end-to-end lending functionality from sales all the way through servicing
To date, weve processed over $11 billion in small business loans and handle more than 1,000 business loan applications daily. Our team is driven by our core values of innovation, integrity, enjoyment, and family.
Join us and be part of a team thats transforming the finance industry and empowering businesses to thrive!
Position Description
We're seeking a Director of Quality Assurance to take over our QA department and shepherd world-class quality standards for our LenderAI SaaS platform. This is a unique opportunity to lead and grow a distributed QA Community of Practice across many engineering teams while ensuring our banking clients receive flawless software that handles billions in loan transactions.
*This role is open only to candidates currently located in the United States and legally authorized to work here.
Major Areas of Responsibility
Strategic Leadership
Lead a QA Community of Practice across 20+ QA professionals embedded in engineering teams
Partner with Directors of Product, Engineering, UX, and DevOps to drive quality initiatives
Develop and guide comprehensive QA standards, processes, and documentation
Build and maintain regression testing suites to automate testing predeployment
Implement real-time monitoring and dashboarding for production system health
Operational Excellence
Think like our bank clients and their end users to identify operational gaps that technical teams miss
Advocate for quality while balancing business needs and weekly release cycles
Exercise authority to roadblock production releases when quality standards aren't met
Drive the evolution from manual to automated testing across the organization
Mentor and develop QA talent, creating clear career progression paths
Team Building & Management
Train existing manual QA staff in automation techniques and tools
Foster collaboration between QA and product/engineering teams in a matrix organization
Advocate for QA budget needs including tools, training, and headcount
Hire, develop, and manage QA professionals across multiple teams
Required Knowledge, Skills, and Abilities
Essential Experience
5+ years in leadership roles managing distributed teams and complex projects
Banking, finance, or fintech industry experience with understanding of regulatory requirements
Proven track record of implementing QA processes in fast-paced, agile environments
Experience with weekly or frequent release cycles
Strong background in both manual and automated testing methodologies
Leadership Qualities
Self-organizing, self-directing, and self-correcting work style
Strong advocacy skills to communicate quality needs to executive leadership
Deep understanding of how non-technical users interact with complex software
Ability to identify operational gaps that impact end-user experience
Strong analytical skills for root cause analysis and process improvement
Experience with Jira, Confluence, and agile methodologies
Technical & Operational Skills
Experience mentoring and developing technical talent
Exceptional planning skills with ability to anticipate and prepare for challenges
Ability to lead through influence and example rather than authority alone
Why Join Us?
Impact: Help transform the small business lending industry
Growth: Shape our QA organization through a transformative growth cycle
Flexibility: Fully remote role with optional Fort Lauderdale office access
Culture: Join a team driven by innovation, integrity, enjoyment, and family values
Mission: Empower businesses to thrive through better access to capital
The anticipated salary range for this position is $160,000 - $250,000 annually, depending on experience and qualifications. iBusiness Funding provides a comprehensive benefits package, including medical, dental, and vision coverage; 401(k) with company match, and paid time off.
Conclusion
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.
- Location:
- Fort Lauderdale
- Job Type:
- FullTime
- Category:
- Technology