The Mission

Build the operating system for a fast-growing NYC real estate brokerage. You will turn vision into execution, knit together our tech stack, bring financial rigor, and lead the day-to-day so agents and leadership can focus on production and growth.

What success looks like in your first year

• Clean and current financials with a formal accounting platform in place and monthly reporting delivered on time
• A simple, agent-friendly CRM and pipeline dashboard live and adopted across the team with weekly and monthly rollups
• Transaction coordination is humming with clear workflows that work for New York City’s non-standard process
• A marketing cadence that is planned, measured, and reviewed, with clear accountability for internal and external contributors
• Onboarding and office operations that feel smooth to agents and candidates
• Vendor relationships are organized and leveraged for value and sponsorships where appropriate
• The Principal has a true thought partner who can translate ideas into plans, say no when needed, and keep the company focused

Compensation:

• Base salary targeted at $100,000
• Performance bonus paid quarterly or annually and tied to profitability and growth benchmarks that we set together
• Benefits and details discussed during interviews

$100,000 yearly

Own Operations & Delivery

• Lead and develop support staff across transaction coordination, executive assistance, and marketing execution
• Standardize and document processes that fit NYC realities and keep deals moving even when nothing is routine
• Oversee onboarding, office logistics, calendaring of trainings, and day-to-day brokerage needs

Bring Financial Discipline

• Stand up and maintain an accounting system such as QuickBooks or Xero
• Build budgets, forecasts, and monthly P and L reporting with variance analysis and simple dashboards that leadership can consume at a glance
• Partner on a quarterly bonus plan tied to firm profitability and growth milestones

Make Data Visible and Usable

• Select or refine CRM and reporting so agents and leaders can see the pipeline, goals, and performance daily
• Implement weekly pipeline reviews and monthly scorecards

Direct Marketing At A High Level

• Translate leadership vision into a plan and calendar, then hold internal and external marketers accountable for outcomes
• Inspect what you expect across campaigns, listings, brand growth, and recruiting enablement

Steward Platforms and Vendors

• Administer and optimize the Side-provided tech stack and related tools
• Manage vendor relationships and explore sponsorship opportunities for events

Team Structure & Scope

• Direct oversight of transaction coordination, executive assistance, and marketing execution
• Close partnership with a separate sales leadership role for recruiting and production coaching
• Works hand in hand with the Principal as a thought partner

Work Style

• Fast-moving environment with changing priorities and frequent collaboration in the office
• Not a standard nine-to-five. There are peak periods around launches and production pushes

• Meaningful operations leadership in a high-paced environment. NYC residential real estate experience is strongly preferred
• Fluency with modern tools. You connect systems, learn new platforms quickly, and help others use them well
• Finance comfort. You can build a budget, read a P&L, and explain the story behind the numbers
• Marketing literacy. You do not need to design, but you can translate strategy into plans and inspect execution
• People leadership that is calm, clear, and consistent. You set priorities, coach for outcomes, and protect focus
• A startup mindset. You are steady in the swirl, proactive, and comfortable iterating in public
• Executive presence. You can challenge the Principal respectfully, turn brainstorming into action, and keep promises

The New York Luxury Real Estate Firm is a premier boutique agency specializing in high-end properties throughout New York City. Renowned for outstanding service and proven results, our team embraces creativity, collaboration, and innovation to guide clients through the ever-evolving real estate landscape. We are committed to fostering a culture rooted in growth, excellence, and client success.