Position Overview Responsible for supporting the Director, Event Technology with all audio-visual services duties in locations producing greater than three million dollars in revenue. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organization. Key Job Responsibilities Operations Management: Directs the operations team on daily equipment setups and strikes, ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately, mentors and supervises operational staff to provide outstanding customer service. Asset Management: Ensures that inventory control procedures are followed to maintain proper inventory levels, manages the on-site equipment inventory, sources internal gear from other locations before sub-renting externally, ensures that all equipment and services are delivered on time. People Development: Maintains a positive employee relations environment, manages staff to support the growth of the business, provides focused and continued coaching to develop the skills of team members. Training and Development: Ensures employees are properly trained in all areas, supports property-wide training programs, provides mentoring and coaching to assure the continual development of team members. Job Qualifications High School Diploma is required. Bachelor’s degree is preferred. 3+ years of audio-visual experience. 1+ years of supervisory experience. Working knowledge of audio-visual equipment in a live show environment. Experience handling pre-planning and operations of large audio-visual events. Proficiency with the use of computer hardware and software, including the Internet and Microsoft Office. Effective leadership abilities and customer satisfaction focus. A valid driver’s license is required for team members in positions that operate Company vehicles. Competencies Deliver World Class Service: Hospitality, Ownership. Do The Right Thing: Manages Ambiguity. Drive Results: Directs Work, Achieves Goals. See The Big Picture: Financial Acumen. Value People: Builds Effective Teams. Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 2-3 hours per day. Standing: 3-4 hours per day. Walking: 3-4 hours per day. Stooping: 0-1 hour per day. Crawling: 0-1 hour per day. Kneeling: 0-1 hour per day. Bending: 0-1 hour per day. Reaching (above your head): 0-1 hour per day. Climbing: 0-1 hour per day. Grasping: 0-1 hour per day. Lifting Requirements: 0 - 15 lbs*: Occasionally, 16 - 50 lbs*: Frequently. Carrying Requirements: 0 - 15 lbs*: Occasionally, 16 - 50 lbs*: Frequently. Auditory/Visual Requirements: Close Vision, Distance Vision, Color Vision, Peripheral Vision, Depth Perception, Hearing: Continuously. Pushing/Pulling Requirements: 0 - 15 lbs*: Occasionally, 16 - 50 lbs*: Frequently. Work Environment Hotel: Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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