Director of Operations / Property & Account Manager x3 (PERM) Location: Boston, MA Salary: $125 - 165K (flexible depending on experience) Job Description We are seeking experienced leaders in facilities management for the roles of Director of Operations, Property Manager, and Account Manager. The ideal candidates will possess strong leadership and management skills, along with excellent customer service abilities. Overview As a Director of Operations, you will oversee operational aspects and service levels for a major client, including quality control, project management, and client relationships. This role reports directly to the President and involves working with industry experts to expand our market share. Responsibilities Support employee selection, development, and performance management. Provide ongoing constructive feedback to staff. Reduce staff turnover through effective communication and training. Participate in management meetings and operational planning. Develop and implement site tour schedules. Conduct daily on-site inspections to ensure high standards of property maintenance. Deliver high-quality customer service in line with organizational philosophy. Address and resolve client complaints promptly and professionally. Manage client relationships to maintain satisfaction and identify opportunities for additional services. Requirements Bachelor’s degree in Real Estate, Building Services, Janitorial, Business, or related field. 5-7 years of property management, facilities, or janitorial experience in a leadership role. Excellent interpersonal and communication skills. Proficiency in Microsoft Office and mobility devices. Flexibility to respond during non-business hours. Strong organizational skills; ability to work independently and under pressure. Proven leadership and team development experience. Strong client relationship skills and partnership development. Additional Details Job Type: Full-time Pay: $125,000 - $165,000 annually Benefits: 401(k) matching Dental, health, and vision insurance Paid time off Supplemental Pay: Bonus pay Travel: Up to 25% Work Location: In person Company Description: Connexion Systems & Engineering is a full-service staffing firm committed to providing top-tier staffing, job placement, and recruiting services with professionalism and respect.

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