Director of operations - local travel

New Yesterday

T his position is responsible for the assimilation and smooth operation of productive dental teams across multiple sites. In conjunction with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position is responsible for coaching/mentoring all doctors, the management and supervision of personnel, client/patient relations and satisfaction, and serving as a role model for office teams. Ensure adherence to all government and state dental board rules regulations, including CMS, HIPPA and OSHA regulations. Follow-up on all compliance and office audits within the CPM Audit Process with Chief Dental Officer. Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp up period. Responsible for doctor engagement, retention, and those at risk due to performance, dissatisfaction, or seeking exit. In chair days verse administration/mentoring days will be determined by the Regional Dental Director based on number of offices (doctors) and district. Ensure doctors follow diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), number of radiographs (ALERA principle), and sealants. Work closely with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and that customer service standards are met. Partner with Talent Acquisition in selection and on-boarding processes. Participate in community events to include dental school meetings, board member meetings, dental associations and other opportunities to represent the Company in the dental and local communities. Ensure weekly doctor scheduling is properly managed with the DM to meet patient demand, including appropriate PTO management. It is not required, but the preferred candidate will have 5+ years of management experience preferably with a multi-site dental practice of dentists and staff. DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation. Compassion and a strong desire to provide dental care to both children and adults. Travel within the district is required. We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
Location:
Fairfield County, Ct

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