Director of Operations- Home Health

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Join BAYADA as a Home Health Director – Roxboro, NC Are you ready to lead with purpose in a dynamic and growing healthcare field? BAYADA Home Health Care is seeking an experienced and compassionate Director to manage operations at our Roxboro, NC Medicare-certified Home Health office .
The ideal candidate will have a strong background in healthcare administration, regulatory compliance (Medicare Conditions of Participation), clinical coordination, and business operations. This individual will be responsible for overseeing the day-to-day management of the agency, ensuring high-quality patient care, regulatory compliance, and efficient operational performance.
What You'll Do as Director: Provide leadership and strategic direction to ensure compliance with Medicare regulations and state/federal laws governing home health services.
Manage all aspects of the agency’s clinical and administrative operations, including staff supervision, patient care coordination, budgeting, and resource allocation.
Ensure the agency maintains compliance with Medicare Conditions of Participation, accreditation standards (e.g., CHAP, ACHC, or Joint Commission), and payer requirements.
Assist with clinical quality and performance improvement initiatives (QAPI), infection control, patient satisfaction, and outcomes tracking.
Maintain continual survey readiness and lead the agency through state, CMS, and accrediting body inspections (e.g., Joint Commission, CHAP, ACHC).
Ensure appropriate supervision and support of clinical staff including RNs, PTs, OTs, SLPs, MSWs, HHAs, and administrative personnel.
Monitor key operational metrics including admission rates, re-hospitalizations, visit productivity, and clinician utilization.
Collaborate with referral sources, physicians, hospitals, and community partners to support business development partners and census growth.
Review and manage key financial indicators including PDGM performance, LUPAs, visit utilization, and reimbursements.
Conduct regular performance evaluations for staff to maintain a culture of excellence and accountability.
Ensure timely and accurate reporting to CMS, state agencies, and accrediting bodies.
Assist with internal audits and surveys and oversee corrective action plans following any deficiencies or citations.
Contribute to long-term strategic planning to improve patient outcomes, operational efficiency, and financial performance.
Stay informed of trends in home health, value-based purchasing, and evolving Medicare regulations to guide organizational readiness. What We’re Looking For:
- Bachelor's degree in a healthcare-related field or current clinical licensure (e.g., RN, PT, OT) required; Master’s degree preferred
- Active RN, PT, OT license in good standing (if applicable).
- Strong organizational, interpersonal, and communication skills.
- Demonstrated ability to lead multidisciplinary teams and manage clinical operations effectively.
Preferred Qualifications:
- 3-5 years of progressive leadership experience in a Medicare-certified home health agency preferred but not required
- Comprehensive knowledge of Medicare regulations, OASIS documentation, HIPAA, and CMS guidelines.
- Proficiency in EMR/EHR systems, ideally Homecare Homebase.
Benefits & Perks:
BAYADA offers a competitive benefits package designed to support your well-being and professional development, including: Sign-On Bonus
Medical, dental, and vision coverage
Paid holidays, vacation, and sick time
401(k) with company match
Employer-paid life insurance
Employee Assistance Program (EAP)
Direct deposit and weekly pay Learn more:
Ready to Grow with Us?
If you're a motivated leader with a heart for service and a drive for success, we encourage you to apply today and become a vital part of the BAYADA team in Roxboro, NC.
Apply now and take your leadership career to the next level. #LIRX
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Location:
Roxboro

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