Director of Operations – Home Care
New Today
BrightStar Care of Maple Grove & Andover is currently seeking a strong Director of Operations for our non-Medicare, The Joint Commission accredited Home Care and Medical Staffing Agency.
Benefits for Director of Operations:
Total compensation comprised of base salary and quarterly bonuses with consideration of experience and can-do attitude.
Complete benefits – Medical/Dental/Vision, 401K, PTO
The Director of Operations’ role is responsible for overseeing the daily operations of our home care and medical staffing agency. The right individual will ensure compliance with state and federal regulations, manage staff performance, optimize scheduling efficiency, and maintain high standards of care delivery.
Key Responsibilities for Director of Operations:
Lead our dynamic team of scheduling coordinators, nurses and administrative personnel to deliver exceptional care and compliance.
Regulatory Compliance: Ensure agency practices comply with state and federal home care regulations, including HIPAA and The Joint Commission standards.
Staff Development & Performance Management: Work with internal team to recruit, develop and inspire top talent across clinical and non-clinical roles.
Scheduling & Client Services: Oversee client and staffing scheduling operations to ensure timely and appropriate care delivery.
Quality Assurance & Reporting: Monitor service quality, client satisfaction, and employee performance metrics and manage financial performance via P&L including EBITA and revenue growth.
Qualifications for Director of Operations:
Bachelor's degree in healthcare administration, nursing, business, or related field.
3+ years of operational leadership in home care, home health, or healthcare setting with demonstrated implementation of growth strategies.
Track record of leading and developing high-performing teams.
Excellent organizational skills, strong communicator, and ability to manage multiple initiatives and prioritize on the fly.
Ready to lead with purpose? Join BrightStar Care and be the difference!
Apply now – interviews happening immediately for the right candidate!
- Location:
- Maple Grove