Director of Operations

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Location: Sioux Falls, SD (relocation provided) Job Type: Full-Time On-site | Executive Leadership About Our Client Our client is a leading manufacturer and distributor of consumer products. With a commitment to excellence, innovation, and superior service, they have established a nationwide distribution network with strategically located DC's. Their mission is to provide pet professionals with high-quality products and unmatched delivery speedensuring that groomers have everything they need to succeed. Position Overview As the Director of Operations, you will play a pivotal role in shaping the operational strategy and efficiency. This leadership position is responsible for driving operational excellence, optimizing multi-site distribution, streamlining materials management, and enhancing the supply chain. You will lead cross-functional teams and implement cost-effective, scalable solutions that support the companys growth objectives while maintaining exceptional service levels. This is an exciting opportunity for an experienced operations leader with a strong background in manufacturing, logistics, and supply chain management to make a lasting impact in a fast-growing industry. Key Responsibilities Strategic Leadership & Operational Excellence Define and execute the strategic direction for operations, aligning with company-wide goals. Develop scalable and efficient operational processes to support business expansion. Lead continuous improvement initiatives, leveraging Lean Manufacturing and companywide process improvement practices to optimize productivity and resource utilization. Multi-Site Distribution & Supply Chain Optimization Oversee and enhance multi-site distribution operations, ensuring seamless logistics and on-time delivery to customers nationwide. Implement best-in-class inventory control and fulfillment strategies to maximize efficiency. Optimize materials sourcing to balance quality, cost, and supplier reliability. Manufacturing Efficiency Ensure internal manufacturing focuses on waste reduction, optimizing workflows, minimizing downtime, and leveraging technology where possible for continued revenue growth. Budgeting & Financial Performance Develop and manage the operations budget, ensuring cost-effective resource allocation. Identify opportunities for cost savings, efficiency gains, and risk mitigation while maintaining operational excellence. Oversee capital expenditure planning and investment strategies. Team Leadership & Talent Development Lead, mentor, and develop high-performing teams, fostering a culture of accountability and continuous improvement. Recruit, hire, and train management-level staff to support company growth. Establish key performance indicators (KPIs) and track operational success through data-driven decision-making. Compliance & Risk Management Ensure full compliance with local, state, and federal regulations governing manufacturing, distribution, and workplace safety. Develop contingency plans and risk mitigation strategies to address potential operational disruptions. Quality Systems / Quality Control Improve accountability and development of quality procedures and processes, including adoption and use of Good Manufacturing Processes (GMP), ensuring product quality meets customer requirements. Qualifications & Experience Education Bachelors degree in Business Administration, Supply Chain Management, Engineering, or a related field. MBA or advanced degree is a plus. Experience 10+ years of leadership experience in manufacturing. Ideal to have experience with warehouse and distribution. Proven track record of successfully managing multi-site plants and/or distribution networks. Understanding of materials management, procurement, and supplier negotiations. Experience leading process improvement initiatives (Lean Manufacturing). Key Skills Visionary leadership with the ability to drive operational strategy. Strong analytical and problem-solving capabilities. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and ERP/WMS software. Ability to thrive in a fast-paced, high-growth environment. Why Join? Industry Leader: Work with a market-leading brand in the pet grooming industry. Growth & Innovation: Lead operations in a company thats expanding rapidly. Impact-Driven Leadership: Play a key role in shaping the future of the company. Collaborative Culture: Join a passionate, results-driven leadership team. Equity Ownership potential.